Lake Norman Chrysler Dodge Jeep Ram

Overall a good experience. The prep people did a poor job of getting the vehicle ready for delivery. Tire pressure was 39 PSI in the rear and 31 PSI in the front tires. It should have been 32 PSI all around. of getting the vehicle ready for delivery. Tire pressure was 39 PSI in the rear and 31 PSI in the front tires. It should have been 32 PSI all around. The windows were dirty on the inside and tape from the decals remained on the vehicle. Two caps on the tire fill stems were missing and there are three dings on the rear bumper that should have been touched up. The sales and finance people were great and easy to work with. More

Start by saying the people they are on point they know what they talking about they don't make you buy things you don't need or want they try they best to make you happy as they give you they best deals i what they talking about they don't make you buy things you don't need or want they try they best to make you happy as they give you they best deals in town More

I was looking to trade in my 2005 Chrysler 300C with almost 200k miles on a 2011 pre-owned 300C. I really liked the new body style and I had been scouting for just the right one for weeks. I was heade almost 200k miles on a 2011 pre-owned 300C. I really liked the new body style and I had been scouting for just the right one for weeks. I was headed to VA to buy one on Friday, but on Wednesday I just happened to see a low mileage 300C like I wanted had just been list by LNCJD and didnt even have any pictures up yet. I contacted the dealership and spoke with Mark Mosayebi and headed up that morning. When I got there I found out it didnt have some of the options I was looking for, mostly the interior color. I told Mark thanks, but I drive 30k miles a year for work and I was very picky about what I wanted and I had pretty much found it in VA just trying to save the trip. He quickly suggested I look at some of the new closeouts they have on special. I told him there was no way they could get close to where I needed to be with a brand new 300C! He said give me 10 minutes and let me try. In 10 minutes he brought out a piece of paper with a number I could not believe. I was able to get a brand new 300C for within a fraction of what the 2011 used ones are going for. I went and checked it out and it was everything I wanted from top to bottom. From that point on Mark made the buying process a breeze. Of all the care dealers I have ever dealt with, Mark and the whole staff at LNCJD made it easy to buy my new ride. I am a glad to be a member of the family now! More

Continues to be the best car buying experience ever! 75 days after the sale of a 2012 Jeep Liberty for my daughter, our home state MVA in Maryland had the tag work so messed up we didn't know what to do ne days after the sale of a 2012 Jeep Liberty for my daughter, our home state MVA in Maryland had the tag work so messed up we didn't know what to do next. Endless useless telephone calls, emails, mails and faxes produced ZERO. We finally thought to call Amanda in who handled the delivery for us for advice, and she flat took over. In less than a week, she plowed through the Maryland MVA bureaucratic nightmare (and it was extensive) and solved our problem....Tags and Registration received against all odds!! This dealership does not forget about you after you pay. Very, very cool people. More

I came into Lake Norman Chrysler to check out the used Jeeps. Maggie was very helpful in showing me what they had available even though I was "just looking". Long story short I was driving out in a grea Jeeps. Maggie was very helpful in showing me what they had available even though I was "just looking". Long story short I was driving out in a great Jeep for a great price the same day. Maggie and Brian took care of everything and it was by far the easiest car buying experience I ever had.......and I hate buying new cars. They have earned my business! More

Man what service!!! Carey is the Very best salesman I ever dealt with in my 60 years of life , Very knowledgeable, about every car I asked about ,.I spent over 4 1/2 hours with him looking at cars and he ever dealt with in my 60 years of life , Very knowledgeable, about every car I asked about ,.I spent over 4 1/2 hours with him looking at cars and he never got tired of walking all over the place,and what a great personallity , very friendly and great sense of humor, You can bet on my next car will be coming from Lake Norman chrysler, and My salesman will be Carey. he gets A++++++ . And Amanda in Finance , You are a sweetheart , Thanks for all you did for us. Tell carey to share those A+'s because you deseve them too. Tim and Larry More

Dealership was great overall. Very professional all around. I buy a car every 12 to 18 months and I must say my experience was very enjoyable. My salesman Randy Lorelike was very kind, patient and extr around. I buy a car every 12 to 18 months and I must say my experience was very enjoyable. My salesman Randy Lorelike was very kind, patient and extremely knowledgeable. After the purchase was made, he took his time and went through every little detail of the car before I drove away. Couldn't ask for a better salesman or a better dealership!! Thank you for the great experience. Ben Mauceri More

I was impressed by the way the sales person's professional approach in selling me a used vehicle. I was never pressured. The other employees around the dealership, Christine helped me make my dec professional approach in selling me a used vehicle. I was never pressured. The other employees around the dealership, Christine helped me make my decision by telling me so much about the car. Christina displayed her expertise with numbers and Jeff closed the deal in a timely manner. I could not have been more impressed. I remembered that I bought my truck there in 1999 and it has some 215,000 miles now and they took in as a trade. I hope to get a great deal out of my Chrysler 200 Touring, although I may not want to keep it that long. Thanks for a wonderful experience at Lake Norman Chrysler Jeep Dodge Ram. Michael More

This was probably the most pleasant car buying experience my husband & I have ever had. Carey was great from the start. He husled to get the deal made & was a joy to work with. He has a great personality my husband & I have ever had. Carey was great from the start. He husled to get the deal made & was a joy to work with. He has a great personality and even took the time to entertain our son during the purchase. We would definitely recommend this deadlership to our friends & family. More

For me, The thought of buying a new car was terrifying. I had spent close to a year researching and test driving every make and model in my price range. I was nervous, anxious and uncertain about my decisi I had spent close to a year researching and test driving every make and model in my price range. I was nervous, anxious and uncertain about my decision. I was also very emotionally attached to my old clunker. To add to my skepticism, I was convinced that all car salesmen were crooks or at the very least - not interested in my needs as much as their own. That said, the people that I worked with at Lake Norman Chrysler, Dodge, Jeep and Ram went out of their way to make this a pleasant and effortless transaction. My salesperson, Willie Brown, was extraordinary. He patiently listened to me ramble on about my automotive needs/desires. He worked extremely hard to see that I received the best service and price for the vehicle of my choice - even going as far as to pick me up (not once but twice) to test drive the chosen auto. I chose a Jeep Patriot. The Jeep was better equipped than I had planned on and the transaction went extremely smooth, with terms clearly presented and accurately advertised. Willie was the best car salesman that I've ever worked with. He was always very polite and never pushy or overbearing. I can't say enough about how well I was treated at this dealership. They went above the call of duty to satisfy me as a customer. I highly recommend them. More