Lake Norman Chrysler Dodge Jeep Ram

Overall experience was great, Carey greeted me in just minutes arriving to the dealership and made purchasing the vehicle i went to get an fast and easy process..He was very knowledgeable in every questio minutes arriving to the dealership and made purchasing the vehicle i went to get an fast and easy process..He was very knowledgeable in every question i had asked and also made my decision quite simple. Would recommend this dealership to anyone who plans on buying a vehicle in the near future...Thanks again!!!! More

We came in looking for a used HHR to wrap for a business advertisement. All employees we encountered were more than kind and helpful. Maggie quickly introduced us to the Dodge Journey. We found the perfec advertisement. All employees we encountered were more than kind and helpful. Maggie quickly introduced us to the Dodge Journey. We found the perfect "Journey" to fit what we needed. We had to be out for an appointment and were taken care of quickly and efficiently. Our finance guy, Brian, informed that LKN Chrysler Dodge and Jeep would not loose our business because one or two small items on our checklist for the car. They took good care of our wants and needs. I would highly recommend this dealership whether you know what your in the market for or not. Plus, how can you pass up the free popcorn, coffee, and hot chocolate while you wait! More

It's simple! I went in knowing I wanted to own a dodge charger. I was planning on going for a test drive and wait a few weeks to decide if I liked it enough or to get more information to be sure it dodge charger. I was planning on going for a test drive and wait a few weeks to decide if I liked it enough or to get more information to be sure it was the car for me. I walked in and one guy passed me off to Randy. I formed an option that this would be the dealership I wouldn't buy from. But since I was there I wanted my test drive. I told Randy I was online and seen the car I wanted to checkout and I was there to check it out and test drive. On that test drive I got all the info about the car I needed. I didn't get a car that night. One of the reasons I didn't wait a few weeks is Randy was knowledgable about all the features. And most of all I didn't feel like a TRANSACTION. The test drive was like two friends out cruising the streets. I got the car the next night. Thanks Randy More

Terry Naranch is a great employee he is always nice to see and very helpful and friendly I hope you never get rid of him if you do you will lose a customer he is very good and I hope he will be there for see and very helpful and friendly I hope you never get rid of him if you do you will lose a customer he is very good and I hope he will be there for a long time to come More

My husband was very interested in purchasing a Chrysler 300 sometime in the future. I was not to interested in this vehicle but I went with him on February 3rd to take a closer look. Little did we know t 300 sometime in the future. I was not to interested in this vehicle but I went with him on February 3rd to take a closer look. Little did we know that we would be purchasing not just one vehicle but two. A Chrysler 300c for my husband and a Chrysler 200 convertible for me. Jay approached us when we walked into the dealership and his comfortable approach and his great sense of humor won us over. He worked very hard to get us the best deal possible and at no time did we feel pressured to do anything we were not comfortable with. He even came in on his day off to help us purchase a vehicle for me. Once we made a decision Brian quickly did the financing paperwork and got us out of there in less than an hour. Normally purchasing a car can be a very stressful experiece but I must say that Jay made it a very pleasant experience. Thank you, Jay!!! More

The dealership at Lake Norman was wonderful. They had 3 cars up front when I got there and also took me up in the lot to look at some more. Everyone was very professional and friendly. I couldn't have ask cars up front when I got there and also took me up in the lot to look at some more. Everyone was very professional and friendly. I couldn't have ask for better service. All the manager were great as well. I went to Hendrick in Concord and did not get the best service at that dealership. I will defiantly refer friend and family to the Lake Norman dealership. More

Bought my last 4 cars from Mark Mosayebi. Very professional in dealing with him. He knows what your looking for and goes the Extra Mile !!! I will be back and recommend others to see him. Thx professional in dealing with him. He knows what your looking for and goes the Extra Mile !!! I will be back and recommend others to see him. Thx More

Scott was a great sales person to work with. There was no pressure and I felt comfortable doing business with him and the dealership. Scott and the "Front Desk" went the extra mile to ensure my wife and I go pressure and I felt comfortable doing business with him and the dealership. Scott and the "Front Desk" went the extra mile to ensure my wife and I got a good deal on our new car. Christina sealed the deal in finance and it was a real pleasure doing business with her and closing the purchase. I want to thank Scott, Christina and the people at the Lake Norman Chrysler, Jeep, Dodge, Ram dealership on making our purchase a very good experience. I would definitely buy a car from these guys again and recommend them to my friends and family. Thanks so much, John & Desiree More

This review its not directly to Mr Salzman, but I sure hope the owner reads this review if he cares about what's going on in this place:My name is Mr P. Rizzuti (Lino) I live in Orlando, Fl, on Friday Fe hope the owner reads this review if he cares about what's going on in this place:My name is Mr P. Rizzuti (Lino) I live in Orlando, Fl, on Friday Feb 1 2013 i was browsing the dealer website looking at the infiniti fx35 2008 that they have there i made a first contact with Mr John Raila on the chat and then he called me at my home and we start the process of exchanging info regarding the car i was interested in, i told him i do have a trade in car he got all the info of my car and said "i call back to let you know", after several hours he finally called back made an offer to my car and i made an offer on theirs, then after a series of phone calls i did speak with Mr Russell Owen, he said was the manager I specifically asked him " Russell the car looks good is clean no dents or scratches, scuff of any kind that i should know before i make such a long trip??" and specially since he did not bargain to much on the price ( I did look at the pictures of the car online and it looked fine) he replied "no, Lino the car is very nice and clean don't worry i understand your concern but we do a 100 points inspection to the car, the car is nice and clean", ok we agreed to a deal and i said "we see you tomorrow i trade my car give you the money we agreed everybody happy",I did MAKE ONE LAST CALL THIS TIME TO Mr John Raila asking if there was something i could give so he can start all the paperwork so we don't waste time since i have to get back home and all, he said to me " Oh don't worry Lino I just need a copy of DL a registration, insurance and that's all" I said "please John make SURE THE CAR IS CLEAN AND DETAIL BEFORE I GET THERE" which is common sense but apparently not so much with this dealer ( Saturday Feb 03-2013) I WILL BE DRIVING WITH MY FAMILY ALL OVER FROM ORLANDO TO NORTH CAROLINA (9 hrs one way) .Well after a long drive here we are at the dealer we came in asked to see Mr John Raila they say he had a day off ( he did not say that to me the day before) ok no big deal, then i ask for Mr Russell (the other person involved in the process) the lady said to me "yes one moment, he is busy now i will try to locate him for you "she called let him know that i was there and she said to me " Russell had assign another sales person to take care of me" well finally this other person came, we (after a registration process) went and looked at the car , what did i find ??: A VERY SCRATCHED CAR ALL OVER, THE FRONT BUMPER AT THE LEFT HEAD LIGHT WAS WARPED, even the sales guy said "wow they did not detail this car", inside what we find ??: the roof all dirty right on the sunroof area, NO Floor mats ( Mr John said to me there were floor mats in the car), the driver and passenger floor carpet and back seat area all black dirty spoiled ( the inside of this car was beige color so it was very noticeable), the back seat was ripped showing a bad repair job, i did drive the car and it pulled to the right also!! I know this is long story but this "WAS THE NICE CLEAN CAR THEY PRESENTED ME WITH" the worse part i did never had the "Honor" to meet Mr Russell he never show up to me at all during the 1 hour and change my family and I were at the dealer, This is the worst experience we had buying a car, people very unprofessional ( like Mr Russell) not shame at all no one apologize with us never, no one gave us any type of explanation, I was there to close a deal i did bring my business to your dealer Mr Salzman and this is the kind of treatment we got from your Manager Mr Russel and John Raila. Where is the customer service?? all pure lies, that's what we got and I DID TRUST YOUR DEALER AND PEOPLE. Thank you Lake Norman Chrysler for your service. Obviously we did not buy the car I DO Hope Mr Salzman read this... More

A very professional dealership with knowledgeable staff and courteous service; competetive pricing and quick transaction time makes changing vehicles a pleasure. This is my second Dodge, and this garage is and courteous service; competetive pricing and quick transaction time makes changing vehicles a pleasure. This is my second Dodge, and this garage is the business from which to buy, and have to have your servicing carried out. Excellent. More