
Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
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Our experience was one that I would never imagine coming from a dealership or even a sales rep. When there was a problem our salesman, Sam, told us to bring the vehicle in right away so he can get it taken from a dealership or even a sales rep. When there was a problem our salesman, Sam, told us to bring the vehicle in right away so he can get it taken care of. When the problem occurred again, Sam took care of it and us. It even came down to where we had to get a different vehicle. Lake Norman Chrysler Dodge and their salesman, Sam took care of us and anything that came up. Any other car dealership or salesman would never take the extra time and effort to help. Sam even checked on us after the deals went through. It is nice to know that even now they are both there when we need something with our vehicles. A very family orientated and friendly establishment. More
Mark provided excellent follow-up and was able to address my specific requests. The available inventory was great and Mark ensured that I understood the upside and downside of the choices I was considering. my specific requests. The available inventory was great and Mark ensured that I understood the upside and downside of the choices I was considering. I highly recommend Mark. More
Everyone that I have met has been great. They all are very friendly and eager to help and assist any way possible. Terry is awesome anytime I call or need something he gets me in that day or the next. I very friendly and eager to help and assist any way possible. Terry is awesome anytime I call or need something he gets me in that day or the next. I highly recommend him as a service consultant to anyone. More
My husband and I were looking to trade 2 vehicles, both with negative equity. We were able to trade both and leave with beautiful new Dodge vehicles with a fair deal. We received excellent service from S with negative equity. We were able to trade both and leave with beautiful new Dodge vehicles with a fair deal. We received excellent service from Sam and Amanda. I was very impressed with everyone we encountered at the dealership. Even when they knew we were working with Sam, other salesmen answered our questions fully. The added value of their service programs, including tires for life, will make us loyal, longtime customers of Lake Norman CJD. More
I was happy to work with a huge dealership because of the volume of inventory, but was very pleasantly surprised to see how professional, courteous, and hardworking Sam Dewitt was. I have been a loyal Blue volume of inventory, but was very pleasantly surprised to see how professional, courteous, and hardworking Sam Dewitt was. I have been a loyal Blue Oval owner for more than 15 years, but this dealership, Sam and Amanda specifically, have made me a Lake Norman Dodge customer for life. I just wonder if they offer assistance with the many speeding tickets I will probably get with this Charger R/T :) More
I was happy to work with Randy Lorelike at Lake Norman Chrysler. My first encounter with Randy was just a friendly conversation. Little did I know Randy would be the sales rep. that would be assisting me Chrysler. My first encounter with Randy was just a friendly conversation. Little did I know Randy would be the sales rep. that would be assisting me in my car selection. Randy was very professional , friendly and knowledgable about the products the company has ( he is also a good listener.) He not only represented the Chrysler cooperation ( hearing what I was looking for , my experience with cars) He helped me make the best decision. I highly recommend Lake Norman Chrysler and will recommend this dealership to family and friends. More
AMANDA SCHRIDER AND MAGGIE CARRIGAN ARE THE SOLE REASONS I AM YOUR CUSTOMER FOR LIFE. I HAVE PURCHASED TWO JEEP WRANGLERS FROM THESE LADIES AND WILL BE WILLING TO DEAL WITH THEM AND THEM ONLY IN THE FUTURE I AM YOUR CUSTOMER FOR LIFE. I HAVE PURCHASED TWO JEEP WRANGLERS FROM THESE LADIES AND WILL BE WILLING TO DEAL WITH THEM AND THEM ONLY IN THE FUTURE. BOTH ARE DOWN TO EARTH, TOTALLY PROFESSIONAL, COMPLETELY VERSED ON THE TECHNICALY VERY SOUND. IT IS THEIR PERSONAL CHARM AND GREAT PERSONALITY THAT CAPTURED ME AS A CUSTOMER FOR LIFE. BOTH OF THESE LADIES ARE THE UNDISPUTED JEWELS ON YOUR STAFF AND I CONSIDER BOTH FRIENDS. BOBBY CAREY USMC/USAR (RETIRED) 980-475-4752 More
It was a pleasure to work with Mark Mosayebi. He was very friendly and immediately was able to relate to me in that he loved the town I am from and so we had something in common. He brought several sty very friendly and immediately was able to relate to me in that he loved the town I am from and so we had something in common. He brought several styles of Jeeps around for me to test drive and still trying to work within my budget. I am very pleased with the Jeep I chose and will definitely be back to Lake Norman Dodge Jeep. Mark is an excellen tsalesman and he never once tried to push me into anything. The decision was totally mine but he was thorough in letting me know complete info about each model. Mark is an asset to your company and I will ask for him in the future. I would have given the overall rating a"Great" rating but I felt as though the finance man, Brian Kanabroski , though he was very knowledgable in his work and worked to get me out as quickly as possible, seemed to be short with me. Several times when I was talking to him or asking him a question he butted in and cut me off. He seemed to me to be irritated that he was having to do his job and that he was doing me a favor to wait on me. I mean I was spending close to 40,000 dollars at his place of business and he wasn't happy for me. Next time I would appreciate another finance man to close the deal. More
I purchased a vehicle from Sam in January and I have to say it was the easiest experience I have ever had buying a vehicle. Sam had great follow up with me without being pushy. He knew his inventory and fe say it was the easiest experience I have ever had buying a vehicle. Sam had great follow up with me without being pushy. He knew his inventory and features very well. Sam is straightforward and honest. There were no surprises when it was time to sign the paperwork. Sam has also followed up with me since my purchase on multiple occasions to be sure that I am a happy customer more than just a sale. I would definitely recommend him to anyone looking for a new vehicle. Ask him about the 2013 Dodge Dart! I love it! More