
Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
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Best car buying experience we have ever had! Our questions were answered quickly and knowledgebly, we never felt rushed, and were never pressured into looking at vehicles that did not match our spec questions were answered quickly and knowledgebly, we never felt rushed, and were never pressured into looking at vehicles that did not match our specifications. The purchasing/paperwork process was the quickest we have experienced. Maggie was a pleasure to work with, as was the rest of the team that assisted us. We will definately recommend the dealership in the future! More
The reason that I have choosen to give such an outstanding rating is because Maggie Carrigan not only exceed my expectation but her personality was friendly and inviting. She assisted me 2 years a outstanding rating is because Maggie Carrigan not only exceed my expectation but her personality was friendly and inviting. She assisted me 2 years ago and still contacted me from time to time, to see if I was still looking for a Van. And when the time came to purchase a van she was the first person that I came too, and she assisted in helping me get into the one that best suited me and my family. She remembered details about my needs 2 years later and that to me is what customer service is all about. She is a very good sales person and I would recommend her and Lake Norman to anyone around. Thank you Maggie for all your help. More
We had a great experience with Kenny and Christina. Kenny made the trade in and purchase of a new vehicle very easy. We were quickly able to identify what we wanted and understood the different models Kenny made the trade in and purchase of a new vehicle very easy. We were quickly able to identify what we wanted and understood the different models available and corresponding pricing. He was able to identify what we wanted quickly that was in transit for a 2014 model. The best part was the dealership went ahead and executed the transaction with us, took our trade and then gave us a comparable loaner for a week until our vehicle arrived. Communication and responsiveness was very good throughout the entire transaction and the dealership was very accomodating. The experience with the finance manager was very good with no pressure around add ons. All in all, we had a great experience. More
Carey was very friendly and knowlegeable about product. I felt like i got a fair price for my tradein and for the used dodge 2500 i purchased. Overall a very good experience. Thank you Mike Willis felt like i got a fair price for my tradein and for the used dodge 2500 i purchased. Overall a very good experience. Thank you Mike Willis More
This was by far the best experience I have ever had purchasing a new vehicle. The sales team here is second to none! Mark is a wealth of information, spending ample time going over each option, featu purchasing a new vehicle. The sales team here is second to none! Mark is a wealth of information, spending ample time going over each option, feature, discount, etc. He really made decision making as easy as possible, answering all my questions and providing side by side comparisons. Christina made the financing piece smooth and seamless. She prepared all the paperwork before I arrived, so all I needed to do was sign. This is usually a tedious process, but thanks to her efficient style, I was out the door in minutes. She was a pleasure to work with. Overall, I give Lake Norman Chrysler, Dodge, Jeep, Ram the highest marks. I have been using the service department for years, so I know they will take good care of my vehicle. Their attention to detail is what will keep me coming back for years to come! More
Everyone at Lake Norman made purchasing a car pleasurable. We received great service the moment we walked in the door. Working with the staff made the hour and a half drive worthwhile. pleasurable. We received great service the moment we walked in the door. Working with the staff made the hour and a half drive worthwhile. More
Tony Williams was genuine, courteous, and kind. He made my buying experience efficient, easy and fun. Thank you Tony!! Jeff very patiently explained all the features (not sure I will remember all of them) my buying experience efficient, easy and fun. Thank you Tony!! Jeff very patiently explained all the features (not sure I will remember all of them) of the vehicle. Jennifer presented all the extended warranty options and made the paper work flow smoothly. Thanks to each of you for a very pleasant experience!! More
Lake Norman Chrysler Jeep Dodge made it really easy to purchase a vehicle. Sales people were very helpful but not pushy while we were looking on the lot and I feel like I got a fair deal. Kenny did a grea purchase a vehicle. Sales people were very helpful but not pushy while we were looking on the lot and I feel like I got a fair deal. Kenny did a great job showing us all of the features and made it an enjoyable experience. More