Lake Norman Chrysler Dodge Jeep Ram

Kelsey took my call the day before I bought my truck. Actually she is the reason I purchased the vehicle. She called me back on her own time to tell me the vehicle had just arrived at the dealership. S Actually she is the reason I purchased the vehicle. She called me back on her own time to tell me the vehicle had just arrived at the dealership. She has followed up with me to ensure that my transaction went flawless. She is probably the most friendly and efficient person I have ever encountered. She IS Lake Norman Chrysler Jeep Ram as far as I'm concerned. You have a real people person with Kelsey. She is one of your most value assets facing the public and interfacing with your team. Willie was my salesperson and devoted all his attention to me even though he was interrupted at times with questions from his peers. He knew every feature about the truck and in detail before my "signing" (and after) telling me everything I needed to know and more. Very nice, professional and thorough. Brian was very thorough and professional in offering me extended warranties to examine. He was very efficient and a real people person. All three of these folks made my buying experience the best I have ever had. More

My first experience at Lake Norman Chrysler Dodge Jeep wasn't something I was fond of and I actually dreaded going back to the dealership when I had issues with my 2012 Chrysler 300 SRT. The day I went wasn't something I was fond of and I actually dreaded going back to the dealership when I had issues with my 2012 Chrysler 300 SRT. The day I went back to the dealership, I met Andrew Sciramko and it's because of him that my feelings about the dealership are starting to change. Andrew was flat-out awesome to work with. I found him sympathetic with my issues with my new car and I also found him willing to go above and beyond his duties to satisfy me. He is a prime example of what customer service is all about and honestly makes Lake Norman CDJ look flawless. I honestly believe with his integrity and business-like structure, everyone in that establishment can learn something from him. I'm an active member in the racing community, working on the NASCAR circuit. If my fellow colleagues or racers need a recommendation for service, I will tell them to go see Andrew Sciramko, because I know that will be in good hands, I guarantee it. Thank you Andrew for making me feel better about Lake Normal CDJ. - Chris More

Buying a car from Lake Norman Chrysler Dodge is always a good experience. We have bought all of our cars at this dealership since we moved here from Florida. They are friendly and try to make the buying e good experience. We have bought all of our cars at this dealership since we moved here from Florida. They are friendly and try to make the buying experience as pleasant as possible. I would highly recommend this dealership. More

We found the Chevrolet Tahoe online, called the store, made an appointment, test drove and bought the vehicle (all in one day)! Great experience with Mr. Ed Lucas and Brian Kanabroski! Very good custome made an appointment, test drove and bought the vehicle (all in one day)! Great experience with Mr. Ed Lucas and Brian Kanabroski! Very good customer service and friendly! Even stayed late (after 9 pm) to finish the deal! More

I have purchased over 10 cars in my life. Both new and used. I moved from NY to NC. By far this dealership was the most positive experience we have had buying a car. The salesman Ed Lucas took his time wi used. I moved from NY to NC. By far this dealership was the most positive experience we have had buying a car. The salesman Ed Lucas took his time with us. He really bent over backwards to find us the right deal. The Finance Director Amanda and General Manager all went above and beyond for us. We had negative equity in our van. they all worked very hard to help us out of that and worked out a great deal. The added benefits this dealership offers too, like oil changes, tires for life, car washes for life, etc., and the added security of the Gap insurance, and other protections they offered really made us feel comfortable in our choice to get a car there. I rarely write reviews, but my wife and I can not say enough about everyone there! Everyone smiled and made you feel welcome. We did not leave with the car we originally wanted, but are very happy with what we drove off with. All because of the TEAM at Lake Norman Chrysler Jeep Dodge. We even saw a saleman get McDonalds for a family who came and the kids were starving. Who does thaT? Great place!Go Yankees! More

nice folks that will deal with you. Not a high pressure dealership. Greg actually told me he would like for people to come test drive and go home and think it over before buying! They didn't try to sell me dealership. Greg actually told me he would like for people to come test drive and go home and think it over before buying! They didn't try to sell me on a model I was not interested in. Also wider selection than other dealers. More

There is a dealer withtin a few miles of our home whom we have pruchased from before, but who did not have the type of vehicle we were looking for. After visiting the web site we decided to visit Lake Norma have pruchased from before, but who did not have the type of vehicle we were looking for. After visiting the web site we decided to visit Lake Norman CJD which is a bit of a drive from our home, but we were immediatley impressed by the facility, the staff and the layout of the lot itself. A definate cut above the other dealership. Our salesperson, Mark Mossayebi, was extremely helpful and knowlegable and made every effort to insure that we had a satisfying experience. We were able to find a Town and Counrty van with a great feature set at a good price. I would recommend Lake Norman CJD to anyone considering a new or used car. More

Great experience. Got what I was looking for in my trade-in. Sam's a great person to work with and would recommend this delearship to anyone. The overall experience I had was great! Everyone was frie trade-in. Sam's a great person to work with and would recommend this delearship to anyone. The overall experience I had was great! Everyone was friendly and very helpful to make sure that I was a satisfied customer. I work with the public and deal with customer service and having someone deliver the same expectations that I deliver to my customers was amazing. Every other delearship that I have went to was not willing to work with me or for me and Lake Norman did that and much more. I am definitely a satisfied customer. More

Mark, Mark, Linda and I want to thank you and Mark, Mark, Linda and I want to thank you and Christina for a wonderful, no hassle car buying experience. For feedback information, it was not ne Mark, Mark, Linda and I want to thank you and Christina for a wonderful, no hassle car buying experience. For feedback information, it was not necessarily the price, I had similiar offers, but it was something about your response about one of your competitiors that I mentioned that caught my attention and reinforced my negative feeling about them. I call this "G2" the intelligence pay grade in the military. "Military Spies". Knowing the competition is just as important as knowing your customers. I have been accused of having good "G2" by some of my customers. It leads to business success. Keep it up. Your team at LNCPJ has delivered on your promise and look forward to a long business relationship. Please forward to Christina.........and management as you wish. I love my new Jeep. Clark and Linda Isaac More

Very professional and helpful. He answered all my questions and he also made sure that i was satisfied. He showed me different models and explained features and the differences. Thanks to his kowledg questions and he also made sure that i was satisfied. He showed me different models and explained features and the differences. Thanks to his kowledge I felt comfortable with my purchase and I am very happy. More