Lake Norman Chrysler Dodge Jeep Ram

This was my first visit and experience with Lake Norman Chrysler Jeep Dodge.I must say I was impressed with everyone I dealt with there from the Sales Manager to my main contact, Brad Ceraolo. They were ve Chrysler Jeep Dodge.I must say I was impressed with everyone I dealt with there from the Sales Manager to my main contact, Brad Ceraolo. They were very fair with my two tradeins and the price of the car that I bought there. I drove up from Atlanta, Georgia to do business with them and it was worst the trip. Bottomline, they did everything they said they would do and then some. The bumper on the car I bought has to be repainted after the paint did not match up. They stood behind their committment to make good on that issue. I would definitly recommend this dealership because everyone was very professional, courteous and helpful. I will do business with them again in the future. More

This was a repeat visit to this dealer. We have purchased 3 other cars from here. The service is great and the staff are friendly and helpful.I would recommend this dealership to family and friends. They had 3 other cars from here. The service is great and the staff are friendly and helpful.I would recommend this dealership to family and friends. They had what I wanted and did not try to get me to buy a more expensive car or purchase extras that i didn't need. I know in the past that the service department will take good care of my car. I also received a good price on my trade in. They also got us a great rate on finance. More

12 hours in the car with a family of 5, 88 degress outside and the air conditioning system on the fitz! Not a good start to the trip. I had a hard time finding a dealer to take us in for a quick repai outside and the air conditioning system on the fitz! Not a good start to the trip. I had a hard time finding a dealer to take us in for a quick repair but Josh Freeze @ Lake Norman said he'd help. We rolled into the dealer after 5pm and he had the car fixed and ready to go within an hour. Excellent, friendly, helpful service! I would recemmend them to anyone! More

Made the buying experience very pleasant, worked with rather than against me, and all went very very well. Sale consultant, Willie Brown, was extremenly professional, and actually listened to me. Fina rather than against me, and all went very very well. Sale consultant, Willie Brown, was extremenly professional, and actually listened to me. Finance consutlation, Tony Zurn, was knowledable and organized. This is the 6th vehicle I purchated there, a Caravan, a Grand Caravan, a Shadow, a Laser, a CHerokee Sport, and now a Ram. More

My son will be turning 16 in a few weeks and I visited Lake Norman Jeep, Dodge, Chrysler just to start our search, having no real intention of buying. We had a good idea of the vehicle we wanted (a used G Lake Norman Jeep, Dodge, Chrysler just to start our search, having no real intention of buying. We had a good idea of the vehicle we wanted (a used Garnd Cherokee) and they just so happened to have on ethat had recently been traded in. After hearing a very competitive price, I felt it was a deal to good to walk away from. The staff was very open and honest about a mechanical code that had been detected during check-out at trade in. They agreed to fix the transmission issue that existed for a minimal amount to me. In addition, they agreed to detail the vehicle, provide new floor mats and provide lifetime washes. It was a very low pressure sales approach and this is the one major factor that won my business. Being a salesman myself, I really appreciate the low pressure approach. More

This was one of the best and easiest experience for buying a car that I have ever had. There was no haggling back and forth with Management which turns buying a car into a much more stressful and time buying a car that I have ever had. There was no haggling back and forth with Management which turns buying a car into a much more stressful and time consuming experience. They couldn't do enough to make me happy with my purchase. Also, the first time we went to the dealership to browse, no one ran up to us and pressured us to purchase a vehicle. It was nice to be able to browse without pressure. Mark was knowledgeable about my Jeep and spent as much time as I wanted to go over all of its features. Amanda Schrider, Finance Manager, was awesome too. Her bubbly personality was a pleasure and she just happen to have a Liberty and a now a Cherokee and we spent alot of time talking about our experiences with both vehicles. The owner of the dealership introduced himself to me and made sure I knew who he was. This made me feel comfortable that I could contact him in the event I had any issues. The only reason, I gave them a 4 on quality of work is I found an empty water bottle under my seat and they left the lock box in my backseat which made me feel they only did a quick clean of my interior. This is my 3rd car purchased from LKN Chrysler Jee Dodge. More

I was interested in a new truck. I emailed back and forth with Mr. Salzman after he was referred to me. He could have sold me a brand new truck; however, I received an email about a day later about an opport with Mr. Salzman after he was referred to me. He could have sold me a brand new truck; however, I received an email about a day later about an opportunity for a slightly used 2009 Dodge Ram 2500. I went to look at it and was introduced to Nathan York. I have always had a negative mentality about salesman and car dealerships. I have to tell you my experience with Lake Norman Dodge has completely changed that. Nathan York, and all of Jack's staff are extremely friendly non-pushy very helpful individuals. I recommend if you are going to purchase a vehicle give these guys a try. Nathan goes way out of his way to get things done and puts the customer as his number one priority. I have to say the same about their finance guy Tony Zorn. He worked extremely hard for us. They are all a very big asset, not only to the dealership but to the customers of the dealership. Thank you to Lake Norman Dodge and their staff for your help. More

I was not even considering this dealer at first because it was an 1 1/2 hour drive for me. I was so impressed with the salesperson, Mark, on the phone that I decided to give them a try. I continued to be i it was an 1 1/2 hour drive for me. I was so impressed with the salesperson, Mark, on the phone that I decided to give them a try. I continued to be impressed with the customer service. Mark made this so easy for me. I've been buying cars for over 25 years and this was by far the best car buying experience that I've had. When I buy a new car in the future, I'll make the effort again and drive the 90 miles to use Lake Norman Jeep dealership. I was very pleased with the entire experience. Thank you!! More

Originally found this dealer through my NRA membership for an online discounted purchase. Went to visit on Saturday worked the deal with Mark Mosayebi. During the deal was informed of a $2000.00 special f for an online discounted purchase. Went to visit on Saturday worked the deal with Mark Mosayebi. During the deal was informed of a $2000.00 special for accessory parts at no cost. Mark was professional and up front on helping me with my purchase. Amanda Schrider was great to work with on partial financing of my new car. Once the deal was done, Mark drove to Kernersville to pick me up in the new car and I drove back to the dealership for a good test drive of the vehicle and finalizing the purchase. I am more than satisfied with my new 2010 Dodge Challenger. My friends are impressed with the car and the deal I got. More

The experience this time was spelled out very clearly and therefore, was much more pleasant. I have always been pleased with Terry in the Service Department and returned to buy a new car because of his cour therefore, was much more pleasant. I have always been pleased with Terry in the Service Department and returned to buy a new car because of his courteous service. With the ownership by Jack Salzman, the attitude of the sales staff is very positive and professional. More