Lake Norman Chrysler Dodge Jeep Ram

This was by far the best car buying experience I have ever had. Tracy Sherrill was an excellent salesperson who was very friendly and knowledgeable. His follow-ups after my initial test drive were great ever had. Tracy Sherrill was an excellent salesperson who was very friendly and knowledgeable. His follow-ups after my initial test drive were great and he was always very upfront with me about all aspects of the vehicle and the sale. What impressed me most though was how on my first visit when I asked to drive the car, even though it was late in the day and I was only doing comparisons between other vehicles and wouldn't be buying that day, he stayed fully engaged through the process and continued to present both the car and himself with enthusiasm and professionalism. No other dealership I visited during this process gave me anywhere near that level of service and I was extremely impressed. Our F&I person Christine was also awesome and both she and Tracy worked very hard to give me the best deal on my new car with no back and forth haggling. The experience was very pleasant and they were able to give me an excellent vehicle at a great price. Lake Norman Chrysler Dodge is very fortunate to have these two gems on their staff. Thank you both very much! Shawn Nance More

I was over charge for the part on my transmission. Service advisor told me inform me that I was charge more because they had to go to another dealer to pick it up. My transmission was overfill, now my Service advisor told me inform me that I was charge more because they had to go to another dealer to pick it up. My transmission was overfill, now my transmission still have issues. More

Christine and Rusell were very friendly and helpful. I would recommenend them to anyone. I will be back the next time I need a vehicle. would recommenend them to anyone. I will be back the next time I need a vehicle. More

Our shopping and buying experience at Lake Norman CDJeep was wonderful. Everyone was friendly, the showroom was impressive and Willie was very informative. Great experience. was wonderful. Everyone was friendly, the showroom was impressive and Willie was very informative. Great experience. More

Salesman (Randy) was great. John also saw to it we had a snack when so much time had gone by. Issues #1. It took longer waiting for the finance person than it did to test drive and make the deal.(way toooo snack when so much time had gone by. Issues #1. It took longer waiting for the finance person than it did to test drive and make the deal.(way toooo long.) #2. Purchased on Monday 11-18, On Tues 11-19 I looked under truck and saw a big oil spot. Took to my regular oil change place. He was able to tignten the oil drain plug 3 turns with his fingers. This could have been a very costly mistake by someone in your service dept. This fixed the oil leak problem. More

Hello, I would like to say that my experience at Lake Hello, I would like to say that my experience at Lake Norman Jeep was a good one!!! Both salesmen; Mike and Brian took MY needs and concerns into co Hello, I would like to say that my experience at Lake Norman Jeep was a good one!!! Both salesmen; Mike and Brian took MY needs and concerns into consideration and helped me find the right vehicle for me. Not at anytime was I put under pressure by either employees to purchase a vehicle. They both spent a great deal of time with me ensuring I was comfortable with the vehicle and the pricing of the vehicle. Brain went over the vehicle in great detail with the options and showing me the functionality of them. Brian and Mike were a pleasure to work with and are very personable. I will definitely recommend Lake Norman Jeep as the dealer to go to when thinking of buying a new vehicle. I will also highly recommend both of these gentleman as the salesmen to go and see. Thanks Brian and Mike for making my experience a good one!!!!! Janice Erskine More

Excellent experience with this dealership. From the start at the initial internet inquiry, they were friendly and low pressure. Had a fantastic selection with many models and colors to choose from. T start at the initial internet inquiry, they were friendly and low pressure. Had a fantastic selection with many models and colors to choose from. The showroom was extremely inviting and the complimentary food and kid play area was great while I was in negotiations. Tracy was very knowledgeable and friendly. Dealership was able to get me to the numbers that I needed to get to. Thanks!! More

I normally hate going to car dealerships,but this time it was a pleasent expirience.Randy is a very friendly salesman and answerd all my questions(even the dumb ones) in a courtious manner.this is my third c was a pleasent expirience.Randy is a very friendly salesman and answerd all my questions(even the dumb ones) in a courtious manner.this is my third car from lake Norman chrysler and I would buy there again. Heinz boss Thecoffeeboss More

Sam is very. Good all round. He knows the profits, listens to the customer needs without adding pressure..A very helpful seas associate and good dealership.. I highly recommend to others considering t listens to the customer needs without adding pressure..A very helpful seas associate and good dealership.. I highly recommend to others considering to buy or lease. More

I was very indecisive. After looking and test driving a few, Mark helped me find the right one. I appreciate his patience and his willingness to work with us... I absolutely love my new Jeep Cherokee !!! few, Mark helped me find the right one. I appreciate his patience and his willingness to work with us... I absolutely love my new Jeep Cherokee !!! It couldn't have been a more perfect fit. :) More