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Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
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One of my least favorite experiences is buying a new vehicle and I was dreading the thought of having to go to the dealer. I was happily surprised when I meet Tony at the front door and he made me feel vehicle and I was dreading the thought of having to go to the dealer. I was happily surprised when I meet Tony at the front door and he made me feel comfortable and at ease. We searched for the vehicle I had picked out via the internet site and we sat inside while Tony fully explained all the features and gadgets on the vehicle. Everything was done in a no pressure atmosphere and I was allowed to have any questions answered and take my time. The buying process was conducted in the same manner, no pressure and plenty of time to make up my mind. I purchased a Jeep Cherokee and when I got to financing and met Amanda, she was super and just as great making me feel comfortable. This was the first time I've purchased a new vehicle and I actually left the dealership and I was excited to have made the purchase. Thank you guys so much and I will be a customer for life. More
Brian was incredibly helpful! Thank You! We went into the dealership planning on buying a used car, but Brian politely shared with us the possibility of buying a new car and how it would be easier to finance dealership planning on buying a used car, but Brian politely shared with us the possibility of buying a new car and how it would be easier to finance. I appreciate how he was so willing to help and did not push us to do something that we were not comfortable with doing. We are incredibly pleased with our new Jeep Compass and we will be sure to recommend him and the dealership to all our family and friends. More
We have bought 3 cars from Lake Norman Chrysler Jeep Dodge and we have been very impressed with the dealership. We have interacted with the Owner (Jack Salzman) and Willie Brown and have been treated i Dodge and we have been very impressed with the dealership. We have interacted with the Owner (Jack Salzman) and Willie Brown and have been treated in the most professional way. It is like a family there, they are very interested in what you want. They want you to be satisfied. The whole atmosphere is very warm. More
One of the best car purchasing experiences my wife and I have had. Everyone from the manager to the receptionist was very friendly and very helpful. Maggie Carrigan was very great. have had. Everyone from the manager to the receptionist was very friendly and very helpful. Maggie Carrigan was very great. More
The support we received was low pressure and all about our needs. It was a day where a special was going on and we traded an old vehicle in the process. Both sides of the equation were very easy to deal our needs. It was a day where a special was going on and we traded an old vehicle in the process. Both sides of the equation were very easy to deal with and it took very little time for the actual decision/buying process. There still are WAY too many lawyers in the process. I should be able to sign one piece of paper and move on, but unfortunately our government loves wasting paper. More
I went in the other day looking at a beautiful Black Jeep Liberty. I couldn't have asked for a better experience talking to Maggie Carrigan, she was extremely pleasant and respectful. I would highly recommen Liberty. I couldn't have asked for a better experience talking to Maggie Carrigan, she was extremely pleasant and respectful. I would highly recommend her as the superior sales person at Lake Norman Chrysler Jeep Dodge Ram to anyone looking for a car. Although, I didn't complete a sale, she didn't force my decision too soon and I plan to be back to purchase that vehicle once I receive my next paycheck. More
This was by far the best car buying experience I have ever had. Tracy Sherrill was an excellent salesperson who was very friendly and knowledgeable. His follow-ups after my initial test drive were great ever had. Tracy Sherrill was an excellent salesperson who was very friendly and knowledgeable. His follow-ups after my initial test drive were great and he was always very upfront with me about all aspects of the vehicle and the sale. What impressed me most though was how on my first visit when I asked to drive the car, even though it was late in the day and I was only doing comparisons between other vehicles and wouldn't be buying that day, he stayed fully engaged through the process and continued to present both the car and himself with enthusiasm and professionalism. No other dealership I visited during this process gave me anywhere near that level of service and I was extremely impressed. Our F&I person Christine was also awesome and both she and Tracy worked very hard to give me the best deal on my new car with no back and forth haggling. The experience was very pleasant and they were able to give me an excellent vehicle at a great price. Lake Norman Chrysler Dodge is very fortunate to have these two gems on their staff. Thank you both very much! Shawn Nance More
I was over charge for the part on my transmission. Service advisor told me inform me that I was charge more because they had to go to another dealer to pick it up. My transmission was overfill, now my Service advisor told me inform me that I was charge more because they had to go to another dealer to pick it up. My transmission was overfill, now my transmission still have issues. More
Our shopping and buying experience at Lake Norman CDJeep was wonderful. Everyone was friendly, the showroom was impressive and Willie was very informative. Great experience. was wonderful. Everyone was friendly, the showroom was impressive and Willie was very informative. Great experience. More