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Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
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I have yet to work with a dealership and sales representative that was so honest and up front. Willie Lee Brown bent over backwards to make sure we were satisfied customers. We will definitely b representative that was so honest and up front. Willie Lee Brown bent over backwards to make sure we were satisfied customers. We will definitely be returning to buy our next car, AND we have recommended Lake Norman Chrysler to our family and friends (and to ask for Willie Lee Brown and/or Brian Cramer). Thank you, Willie, for making car buying such a wonderful experience. More
Willie Brown is an amazing sales professional. I was really impressed with his friendliness, product knowledge and patience. He asked me what things were important to me in my new ride and also sugguest really impressed with his friendliness, product knowledge and patience. He asked me what things were important to me in my new ride and also sugguested things I never thought of. The Jeep Grand Cherokee I wanted was not available at the dealership so I had it built just for me. When I didn't know how to work something in my new jeep Willie is always available to help. I also had the opportunity to meet Qwame Jackson, General Sales Manager, he also exudes a positive and professional image. Both of you represent Lake Norman Dealership well and make doing business hassle free. Thanks for the warm welcome into the Jeep family and making this a wonderful experience. More
The customer service was excellent and they treat you like family! The price that I paid for my car was awesome! I would recommend this dealership to all of my friends! like family! The price that I paid for my car was awesome! I would recommend this dealership to all of my friends! More
I needed to get a vehicle in a timely matter due to a deadline. The sales staff and the finance department went the extra mile to provide excellent customer service even though they were officially close deadline. The sales staff and the finance department went the extra mile to provide excellent customer service even though they were officially closed. More
Jamie was very knowledgeable and listened to what we were looking for and could afford. He is always ready and willing to answer any questions we have. looking for and could afford. He is always ready and willing to answer any questions we have. More
Purchased a 2014 Jeep Wrangler. Originally was looking at a used 2012 model. But after working with Jamie and Russell, a brand new one was the better way to go. They made the transaction very smooth. Ja at a used 2012 model. But after working with Jamie and Russell, a brand new one was the better way to go. They made the transaction very smooth. Jamie took the time to go through all of the features and made sure everything was perfect. Great people, great service. Will be a long term customer. More
BRIAN CRAMER WAS A DELIGHT TO WORK WITH. VERY KNOWLEDGEABLE ABOUT THE VEHICLE I WAS INTERESTED IN PURCHASING. HE WAS VERY HELPFUL IN HELPING ME MAKE A DECISION BETWEEN TWO CARS. KNOWLEDGEABLE ABOUT THE VEHICLE I WAS INTERESTED IN PURCHASING. HE WAS VERY HELPFUL IN HELPING ME MAKE A DECISION BETWEEN TWO CARS. More
While shopping at Best Buy, we saw a JEEP in the parking lot that caught our eye. We had been "thinking of getting another vehicle" but not this particular day. We left Best Buy and went straight to Lake lot that caught our eye. We had been "thinking of getting another vehicle" but not this particular day. We left Best Buy and went straight to Lake Norman CJD to see what they might have on the market. Upon arrival we were greeted by sales person Sam Dewitt who escorted us out to the lot showing us the Jeep Cherokee's. (our vehicle of interest). Sam very patiently went in and out to get keys to show us a variety. Once we found the Jeep of interest we went for a trial drive. Upon return to the dealership we sat down to talk price. Next thing we knew our "thinking of getting a vehicle" just became a reality. It was Sat afternoon so after negotiations we asked if we could return the next day to complete the paperwork and pick up the vehicle. We returned Sun. to finish the deal. Sam and Amanda both were cheerful, positive, helpful, and very courteous during the process. I would definitely recommend Lake Norman CJD We LOVE our new Jeep. More
My husband and I came to the dealership with an interest in buying a new Jeep Grand Cherokee. Jamie assisted us and helped us to review our options comparing the Limited and Overland models. He was very k in buying a new Jeep Grand Cherokee. Jamie assisted us and helped us to review our options comparing the Limited and Overland models. He was very knowledgeable about each model, explaining key differences and being willing to search the entire lot to enable us to look at all versions to get a feel for the colors and features available. We felt that he knew the intricate details of the Jeep and was able to go beyond the superficial details to answer all of our questions. We found Jamie to be friendly and focused on establishing a good relationship with us as valued customers. We appreciate his assistance and look forward to future interactions with him. More