Lake Norman Chrysler Dodge Jeep Ram

Willie was great. Very friendly and informative. He took the time to work a deal that worked for me. Made the whole process easy and enjoyable. This is how you have a large dealership with customer focus. the time to work a deal that worked for me. Made the whole process easy and enjoyable. This is how you have a large dealership with customer focus. More

My Dodge Dakota would not go into gear(D, N, R) especially when it was cold. Took it to LKN Dodge, Sam took good care of me. They ordered the part and the truck was fixed by 1pm next day. especially when it was cold. Took it to LKN Dodge, Sam took good care of me. They ordered the part and the truck was fixed by 1pm next day. More

I was referred to Lake Norman by a co-worker, whose family has several Jeeps. She raved about the service that they recieve at LN and I really wanted to get out of my BMW. I stopped by to see what they family has several Jeeps. She raved about the service that they recieve at LN and I really wanted to get out of my BMW. I stopped by to see what they had in stock, and was impressed with their service and honesty. Maggie was a great help and would recommend this dealership to anyone. Needless to say, the same night I left with a Patriot and was able to get out of my BMW with a payment I could afford. Thanks Maggie! More

Mr. Salzman: 1/8/14 I want to formerly recognize Ashley Looper of your service department for always going above 1/8/14 I want to formerly recognize Ashley Looper of your service department for always going above and beyond. My family and I have purchased 7 cars from your dealership in the past 2.5 years. A.J. has been our go-to person in the service department since day one. We have also referred other friends and family to your dealership that also purchased vehicles and they ONLY ask for A.J. because of his genuine customer service/care, upbeat attitude, and always making sure our vehicles/concerns are addressed. Whether it is a routine oil change, tire rotation, factory recall, or warranty issue; A.J. has proven time and time again that he is dependable, efficient and courteous. Thank you for employing such a capable team of service department specialists. Sincerely, Brian C. Wolfe 980-208-0034 More

I went to Lake Norman Chrysler Jeep to Purchase a 2014 Grand Cherokee SRT. I was greeted by Nate when I walked into the dealer, and he was very helpful. Nate really knows his stuff, and is a true car guy. Grand Cherokee SRT. I was greeted by Nate when I walked into the dealer, and he was very helpful. Nate really knows his stuff, and is a true car guy. Nate was in no way pushy, and extremely helpful throughout the whole process. I ended up ordering Grand Cherokee vs buying the in stock vehicle to get the exact options I wanted. Even with ordering it, Nate was able to get the price I wanted. After ordering the Jeep Nate kept me updated on the status of the vehicle. The day it arrived Nate took pictures and even had the windows tinted as I asked, before I came in to see the vehicle. I could not be more happy with the my purchase. Overall Nate is the best Car salesmen I have ever dealt with. I would definitely recommend him to anyone looking to purchase a new car. Christina in the Finance Department was also great. She did not try to sell us, or push anything on us we didn't need. She was even able to negotiate better rates then expected with the bank. Christina also explained everything very clearly, and got answers to any questions we had. She was very helpful and easy to work with. Great Job. Overall Everyone we talked to at Lake Norman Chrysler Jeep was a pleasure to talk to and work with. More

Lake Norman Chrysler has been providing me excellent service for many years, but only in the past 6 months have I felt it necessary to review the level of service I have consistently been provided after service for many years, but only in the past 6 months have I felt it necessary to review the level of service I have consistently been provided after meeting Andrew. His level of expertise and work ethic were apparent immediately and are worth noting. Andrew is extremely knowledgable about his product and always takes the time to educate me about my options. My check engine light recently came on and he made the experience seamless. He immediately set up my appointment, put me in a loaner, updated me throughout the process, and had the issue resolved quickly. I regularly bring my vehicle in for a car wash and interior detail and he always returns my car spotless. I refuse to take it elsewhere. I continue to return to Andrew because I trust him and have never been happier and more satisfied with my experience. His professional demeanor will put you at ease and make you comfortable throughout the process. The level of service Andrew provides ensures I will continue purchasing my vehicles from Lake Norman Chrysler Jeep. More

I decided to trade in my old A to B car for my dream Jeep. I went into Lake Norman CJD and Nate help me find just that. He was knowledgable, friendly, and not pushy like other car salesman I've dealt wi Jeep. I went into Lake Norman CJD and Nate help me find just that. He was knowledgable, friendly, and not pushy like other car salesman I've dealt with in the past. He listened to my needs and helped get me the model, price, and monthly payment I wanted. I would definitely reccommend Nate and Lake Norman CJD. More

Purchased a 2014 Dodge Durango through Mark on-line through USAA. Great experience. Very easy. Mark was professional and personable through the entire process. Love the new Durango, and no other de through USAA. Great experience. Very easy. Mark was professional and personable through the entire process. Love the new Durango, and no other dealer could offer what LKN could. That was a difference maker in my decision on where to buy. Christina was easy to work with walking through the numbers and helped make the transaction quick and easy. Mark was honest and never pushy. He worked at my pace and when I was ready, the process moved quickly and effeciently. More

Mark was awesome during my whole purchase. I went to other Dealerships and I still always come back to Lake Norman. This is my 3rd vehicle from them and I must say, there is a reason that I am purchasin other Dealerships and I still always come back to Lake Norman. This is my 3rd vehicle from them and I must say, there is a reason that I am purchasing my vehicles through them. Mark was so honest and upfront about pricing and discount incentives. Mark did not try to sneak anything in, he took the time to write out prices and list what everything would be in specifics, NO HIDDEN STUFF! I just felt so relieved that my wife and I had the trust of the dealership. Christina helped in my financing and was able to explain every number on my sheet. Overall I would always have to recommend Lake Norman because they have been great to my family and I will continue to go back to Lake Norman. Thank you Mark More

I was in the market for a luxury SUV and was comparing the Acura MDX, Infiniti Q50 and the Audi Q5 before I decided to include the Jeep Grand Cherokee Highlander into my search. After reviewing this vehi the Acura MDX, Infiniti Q50 and the Audi Q5 before I decided to include the Jeep Grand Cherokee Highlander into my search. After reviewing this vehicle it had more options available than many of the others and seemed to meet the specifications I was looking for in this type of vehicle. When I visited the dealership I was approached by Mark and he helped me look at the different models and options for this class. My biggest concern was the price as I had a bad experience when looking at Charlotte of Infiniti when negotiating with them. Mark provided me a fair price and after completing my due diligence when I left that evening, I discovered he offered me the best price without having to further haggle with him. In addition, they offered me the fair NADA value of my current vehicle - something none of the other dealerships were not willing to offer. The process went very smooth and Christina in the Finance Department was very friendly and went over every form with me to make sure I knew what I was completing. In the end, she reassured me that Mark was one of the top salesman at the dearlership and confirmed she has seen many cars like this and I left with a very good deal on a luxury car. Since my purchase, Mark has followed up with me to make sure I am satisfied and provided me assistance should I need it. I am anxious to use their Service Department and continue a relationship with this dealer. I would definitely recommend Lake Norman Jeep and to ask for Mark to help you purchase your new Jeep! More