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Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
4,753 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,753 reviews
July 28, 2008
READ THE FINE PRINT. You can ask all the right questions and get all the right answers, but when it comes to the signing process they overwhelm you with paperwork and they sneak in things that they either d and get all the right answers, but when it comes to the signing process they overwhelm you with paperwork and they sneak in things that they either did not tell you about during the verbal negotiations or they change numbers around. Very dishonest, would not recommend to anyone. I bought a used Jeep Commander from them and the thing that bothered me the most about the process was that when asked direct questions, they give you one answer then put something completely different in writing hoping you won't catch it. Then when confronted about this they just point to what you signed, not even arguing the fact that they lied verbally in the first place. More
by LNCJDrThieves
Employees Worked With
Margaret Corrigan, her boss, the sneaky finance guy
Helpful May 23, 2008
The sales people are classic ripoff artists. They will sneak things on to the contract without telling you, then when you complain about the fact that they purposedly mislead you they will call you neglig sneak things on to the contract without telling you, then when you complain about the fact that they purposedly mislead you they will call you negligent for failing to read all the fine print. Examples, they changed the trade in amount between the verbal agreement and the written contract, they list one price on the car on the lot and a different price online, they add bogus fees they never tell you about until it's time to sign, they flat out lie about the DataDot program claiming you pay for the registry when it's actually an extended warranty. Avoid this dealer. More
by LKCJDRCROOKS
Employees Worked With
several
July 18, 2007
This dealership offers a very anxious and high pressure sales environment and the Sales Managers fail to aleviate that sense of being overcharged and taken advantage of! As a repeat buyer (more than once) sales environment and the Sales Managers fail to aleviate that sense of being overcharged and taken advantage of! As a repeat buyer (more than once) at this location it has become obvious that this dealer and Chrysler Corporation as a whole does not work together! This dealership does not strive to minimize aggravation when settling deals for new, used or leased purchases. Overall my experiences at this facility have been frustrating and costly and as a result they will no longer receive business from me personally or through my business, which requires a fleet of vehicles. As well, I will share my bad experiences with friends and family in order for them to direct their Dodge/Chrylser business elsewhere. More
by Copperman
Employees Worked With
Sales Management
