Lake Norman Chrysler Dodge Jeep Ram

No high pressure, they get you the information you need and work very hard to assist in making the right choice for you. I've bought 2 vehicles from Willie Brown over the past few years and both times the and work very hard to assist in making the right choice for you. I've bought 2 vehicles from Willie Brown over the past few years and both times the service has been outstanding. His supporting managers and other staff continued to make the experience satisfying. The only con: I'm on a diet and their cafe was baking the day's fresh cookies. More

I don’t know how else to say it…I LOVE MY NEW JEEP! I don’t know how else to say it…I LOVE MY NEW JEEP! After suffering a back injury a few years ago, I needed a car that was higher to the ground and I don’t know how else to say it…I LOVE MY NEW JEEP! After suffering a back injury a few years ago, I needed a car that was higher to the ground and could carry larger loads which would be easier to get to than a trunk. I went to a dealership south of and left disappointed and frustrated. I emailed Lake Norman. I then followed up my email with a call to explain what I wanted. Russell had gotten my email and Brian the call. Brian invited me to come and take a look at some of the Patriots. He explained how the Patriot met my wish. He actually listened to what was best for me, not what was best for him to sell me. While Brian and Amanda went to work on the financing, Russell and I went out in the Patriot. I didn’t want to get out! It is peppy, sporty, comfortable, easy to drive, and the console is well within reach. When we got back, the financing was done. I was there a total of 2 hours. They are genuine people who get to know you as a person not just a sale. We shared pics of our dogs and Brian even told me of dog parks in the area. I moved here from Ohio last summer. It’s hard moving from home and losing places that you know and trust. Now I have that here in Charlotte at Lake Norman with Amanda, Brian and Russell. More

We have purchased a lot of cars over the years, but this was the best experience we have ever had at a dealership. Everyone was friendly, helpful, honest and straight forward. The facility was clean, invi was the best experience we have ever had at a dealership. Everyone was friendly, helpful, honest and straight forward. The facility was clean, inviting and easy to navigate. We drove all the way from Raleigh to buy our used car here and would do it again. Russell Owen was a first class professional from the first phone call through closing the deal. More

My overall experience here was great! Russell was a very helpful and patient sales person, and easy to work with. Amanda in finance was a big help too. I would definitely recommend this dealership! Best exp helpful and patient sales person, and easy to work with. Amanda in finance was a big help too. I would definitely recommend this dealership! Best experience I have had so far trying to buy a car. I love my jeep! More

I had an excellent experience! Russel and Christopher were very helpful and worked with me on what I wanted as far as a vehicle was concerned. I bought a 2006 Jeep Commander, and I love everything about were very helpful and worked with me on what I wanted as far as a vehicle was concerned. I bought a 2006 Jeep Commander, and I love everything about it! They really are great and easy to work with. I will definately go to them for all of my vehicle needs! THANKS GUYS! -LYNZEE More

I went in to just look at the used car inventory. I was greated by a very knowledgable sales assoiciate, Brian Cramer. He allowed to view the inventory at my own pace and was very willing to help with all greated by a very knowledgable sales assoiciate, Brian Cramer. He allowed to view the inventory at my own pace and was very willing to help with all myh questions. He was very courtious during our regotinations and made for an excellent expierence. More

I recently purchased a new Jeep Liberty from Mike at Lake Norman CJD. It was a great experience. As a female, I never once felt that I was being talked down to or taken advantage of in any way, which was a Norman CJD. It was a great experience. As a female, I never once felt that I was being talked down to or taken advantage of in any way, which was a concern of mine going into buying a car. I did my homework before going to the dealership so I knew exactly what was available and what I wanted. Mike was terrific in explaining everything from the details of the vehicle to the negotiation process. He did not pressure me at all to make a purchase and was polite and courteous. He took the stand that he was there to help me in whatever way he could. Amanda was also very nice to work with. She took care of the majority of the paperwork. Overall, I found the dealership to be very accommodating and relaxed. They also offer great perks like free car washes for life, free first oil change and NitroFill. I was very pleased with my experience at Lake Norman CJD and absolutely THRILLED with my new Jeep Liberty!!! More

Me and my husband came to the dealership "just to look" and walked out with a new Dodge Journey. Mike was very helpful through the entire process. He made us feel very comfortable the entire time we look" and walked out with a new Dodge Journey. Mike was very helpful through the entire process. He made us feel very comfortable the entire time we were there. He was very knowledgable and we were extremely happy with the customer service and how welcomed the staff made us feel. We look forward to a future with Lake Norman Dodge! More

My wife and I purchased a 2010 Jeep Wrangler Unlimited over the internet as we live out of the are and worked with Russell Owen and Chris Ellenburg and had a very pleasant experience. I can honestly say t over the internet as we live out of the are and worked with Russell Owen and Chris Ellenburg and had a very pleasant experience. I can honestly say that everything they said they would do they have done! It was extremely hassle free from the trade all the way to signing the paperwork with Steve in finance! I would highly recommend anyone give Lake Norman Chrysler Jeep Dodge the opportunity to serve there automotive needs More

Russell Owen was very easy to work with and not pushy. He was a very good listener and provided solutions to my objections which was refreshing. The process was very fluid and easy. I have already refer He was a very good listener and provided solutions to my objections which was refreshing. The process was very fluid and easy. I have already referred your dealership to my co-worker who will be coming up this weekend to browse for Jeeps. Thanks again and looking forward to my new rental. My best, R. Seth Peabody More