Lake Norman Chrysler Dodge Jeep Ram

On a recent trip from West VIrginia to Fort Mill , South Carolina I decided to look for a replacement for my Rav. I had been doing some research on vehicles I wanted to consider ,however, the Jeep Cherokee Carolina I decided to look for a replacement for my Rav. I had been doing some research on vehicles I wanted to consider ,however, the Jeep Cherokee was not one of them. After eliminating all the other choices I decided to drive through the jeep dealers lot and the Cherokee immediately caught my eye. I realized after a test drive that it was just what I was looking for. My attempt to make a purchase from the other dealer in South Carolina was a nightmare. I decided that even though I was in love with the Cherokee I would not purchase this vehicle. On a second trip from West Virgina to Fort Mill I decided before I left that I would look online for a different dealer and try it one more time. On the Lake NOrman jeep website was the Jeep Cherokee limited I originally attempted to purchase. I decided to try once again hoping that not all Jeep dealers were alike. I assure you they are not. From the moment I contacted Mark the experience was positive. He was friendly ,professional, and genuine. He answered all my questions before I even asked them. I have purchased many makes of cars both in person and online but I have never found a salesman or dealership who was as helpful and made me feel so positive about a car purchase. The dealership is beautiful and everyone I encountered extended what I termed "southern hospitality". In my future I will definitely make the seven hour trip should I decide to purchase again. If you are wanting a "breath of fresh air" in the world of car purchasing give Mark and Lake Norman Chrysler Jeep a chance ......I guarantee you you will not be disappointed! More

Super flexible and worked around my schedule. Shopped online and when I did go in to purchase, it was the fastest experience I've had buying a car. online and when I did go in to purchase, it was the fastest experience I've had buying a car. More

Andrew really helped me out. I got 2 flat tires from a terrible road and needed them fixed by Friday with snow coming. The rims were bent and almoat needed new ones. Andrew called the guys at a rim bendin terrible road and needed them fixed by Friday with snow coming. The rims were bent and almoat needed new ones. Andrew called the guys at a rim bending service who owed him a favor and he managed to have my car ready with new michelin tires the next day just before we got the snow. Best service I've ever experienced More

Randy Lorelike did an outstanding job with helping us in our buying decision. We drove more than 2 hours to visit the Lake Norman dealership. We had given them the information on what we were looking for our buying decision. We drove more than 2 hours to visit the Lake Norman dealership. We had given them the information on what we were looking for with regards to vehicle type, accessories etc and our families needs. When we arrived at the dealership they had vehicles pulled out that met our requirements. The shopping experience was both positive and painless. The process was quick and friendly. I would certainly recommend them to family and friends. I plan on dealing with them again in the future. The Thompson Family Maggie Valley, NC More

My experience with Lake Norman Chrysler was a pleasant one and Mr. Sam Dewitt was very professional in showing us the Grand Cherokee models to choose from. We test drove 2 models and decided on the sec one and Mr. Sam Dewitt was very professional in showing us the Grand Cherokee models to choose from. We test drove 2 models and decided on the second model that suited our requirements. I really did not think he could get it all done on Saturday, but he exceeded my expectation. We completed the deal in a few hours and I drove the new vehicle home by 5pm. Thanks for your professional service. John Butler More

Excellent! Being a very skeptical and hesitant buyer, I was exceptionally impressed with the entire new car purchase at LKN Jeep. I am the type of person that hates high pressure or 'trickery' to get the s was exceptionally impressed with the entire new car purchase at LKN Jeep. I am the type of person that hates high pressure or 'trickery' to get the sale. At LKN Jeep I never, not even for a second, felt any kind of high pressure or any sales tactics. Everyone I dealt with was welcoming, helpful and polite from my inital visit right thru the completed purchase. I had three different salepeople help me form when I first went into the dealership 'just to browse' and then returned a month or so later to look a little more seriously and do more homework before I made a decision. I shopped 3 different dealers in NC and SC as well as on-line before making my decision. Although I live on about 30 miles away from the LKN dealership, there was no other dealer that made me feel as comfortable with my shopping and ultimate decision. The salesperson who completed my sale (Mr. Willie Brown) was fantastic. A true gentleman, no pressure (although he did ask for the sale and he did his due diligence to help me to make my decision). Willie got me answers to any question he did not know the answer for. He did his homework, he knew the product and he walked me through every step so that I fully understood my decision to trade-in and purchase. I have purchased more than 15 cars in my lifetime and 8 of those were new cars. I can honestly say that this was the 'easiest' and most comfortable purchase of them all, thanks to Mr. Brown and everyone at LKN Jeep. The dealership itslef was superb. I just picked up my Wrangler 2 days ago and every promise was completed 100% to my satisfaction. I recommend Lake Norman Jeep to everyone. A great place to spend money and make an investment! Al More

My wife knew she wanted a Chrysler 300 but didn't know if she wanted to spend the money on a new one. We searched the internet and found that we could get new for not much more than one a year or so know if she wanted to spend the money on a new one. We searched the internet and found that we could get new for not much more than one a year or so old. She does not like the car buying process at all so she put me in charge of it. I searched online and ultimately inquired about 4 vehicles, three of which were out of town and one at Lake Norman. We decided on the C over the S and narrowed our search to two cars. Lake Norman didn't have exactly what we were looking for but Willie was able to locate one and bring it to the dealership. We are very happy that we were able to do business locally and the Lake Norman Advantage certainly gave them one. When it came time to do the deal my biggest requirement was that Willie get my wife in and out of the dealership as quickly as possible. When she arrived, Willie had all the paperwork ready for her signature and she was gone in twenty minutes. Perfect. At delivery, Willie had the car ready when we arrived and explained all the features. Happy wife, happy life. Overall it was a great buying experience. I've already given one of Willie's cards to a friend looking to replace their Durango. Regards, Julie and David Murphy More

Andrew Sciranko did a great job. He was knowledgeable and friendly. He did a great job of explaining what my car needed and answered all my questions. I felt very comfortable with him and would gladly and friendly. He did a great job of explaining what my car needed and answered all my questions. I felt very comfortable with him and would gladly work with him again. More

Our family needs had grown to the point of needing to add an additional car to the driving mix. With three daughters, two of them driving, we wanted to make sure that our vehicle choice would be one that co an additional car to the driving mix. With three daughters, two of them driving, we wanted to make sure that our vehicle choice would be one that could last them through college and beyond. Maggie, our sales associate, was very helpful and patient with us as we tested out various vehicles and driving scenarios. We selected a new 2014 Jeep Wrangler Rubicon and drove it home that evening. After spending some time behind the wheel of this Jeep and discovering how much fun it is to drive, I decided to trade in my truck and buy another Rubicon. So, in the span of three days we became a two Jeep family! Thanks to Maggie and the rest of the crew at Lake Norman Chrysler Jeep Dodge for welcoming us into the family and making the purchase process smooth and trouble free! Sincerely, The Goldens More

Came into the dealership on one of the recent frigid nights at 7:45, though the dealership was closing the doors at 8:00, when I asked if someone would show me some of the models on the lot, Jaime Walli nights at 7:45, though the dealership was closing the doors at 8:00, when I asked if someone would show me some of the models on the lot, Jaime Walling did not hesitate to jump up and say lets go....He spent time freezing with me in the lot, offered to open cars and drive and did not care that we would likely not get a deal done that night or that the delaership was closing. He followed back up with me the next day, dealt with all my questions via email and text and assisted me again the next night by having the car I wanted ready for a ride. 30 minutes and only 1 back and forth to the "sales manager" we had a deal. Handled everything and cam ein the next day at lunch to finalize financing and away I went. Christina was prepared and efficient in getting me back to work. Thank you both for a car buying experience which was the best I have had in 25 years! More