Lake Norman Chrysler Dodge Jeep Ram

We were very pleased with the amount of courtesy and friendliness we received. We have had negative experiences at our previous dealer and were very happy to drive the extra distance to obtain our new friendliness we received. We have had negative experiences at our previous dealer and were very happy to drive the extra distance to obtain our new vehicle. More

We had an excellent experience two years ago, with both this dealership and Christine Campo. Most recently, we were in the market for a used car. Because of our first experience, we returned to Lake Norm this dealership and Christine Campo. Most recently, we were in the market for a used car. Because of our first experience, we returned to Lake Norman Chrysler Jeep Dodge Ram and had the pleasure of working with Christine again. Christine, along with Christina Bartolotta in the finance department, were instrumental in helping us pen a deal that enabled us to put our son in a reliable vehicle at a monthly payment he could afford as full time college student. We will highly recommend Christine and the dealership to our friends and family. More

Everyone I encountered and worked with in my deal , Jamie, Russell and Corey were all great and very thorough. I had gone to a dealership in Concord prior and I am so glad I checked with Lake Norman be Jamie, Russell and Corey were all great and very thorough. I had gone to a dealership in Concord prior and I am so glad I checked with Lake Norman before making the purchase in Concord as Lake Norman by far a 5 star when it comes to friendly staff, customer service not to mention great advantages for the life of the vehicle. More

From our initial interactions by email, Mark was very professional and forthright. When we got to the dealership, we received immediate attention and there were no surprises. The car was everything we professional and forthright. When we got to the dealership, we received immediate attention and there were no surprises. The car was everything we thought it would be. Even after we had closed the deal, Mark went out of his way to ensure we understood all of the car's features! More

Sam was excelent to work with.. She listened to my conserns. She took it upon herself to find a cure for the problem and made sure the repairs were done.. conserns. She took it upon herself to find a cure for the problem and made sure the repairs were done.. More

This was the second vehicle we purchased from LNCJD, so the fact that we are repeat customers should be a good indicator of how we feel about the dealership. I was able to provide Mark with the stock numbe the fact that we are repeat customers should be a good indicator of how we feel about the dealership. I was able to provide Mark with the stock number of the vehicle we were interested in, the details of our trade and the financials we were looking for, and he made it happen for us. This was the most hassle free experience we have ever had with purchasing a new car. If you are in the market give Mark a call. More

Great service! Great positive easy to work with a dealer. Everything went smooth without any conflict.. Great place where they provide cafe with wifi and playroom for the kids to chill. I recommended check i Everything went smooth without any conflict.. Great place where they provide cafe with wifi and playroom for the kids to chill. I recommended check it out.. More

I would deal with Willie and Lake Norman again in a heartbeat. These are great folks. The service department has been great as well. One member of the department even let me start and mess with his heartbeat. These are great folks. The service department has been great as well. One member of the department even let me start and mess with his personal vehicle so I could see that my truck was functioning properly. Give them a shot, you won't be disappointed. More

I took my truck in for a computer flash this morning. A mechanic named Ricky Bobby worked on my diesel truck. He came and got me and went out of his way to show me about my new truck and what intervals to mechanic named Ricky Bobby worked on my diesel truck. He came and got me and went out of his way to show me about my new truck and what intervals to do oil changes and what to do if I see certain things happen with my truck. Now that is service! I will now ask for Ricky Bobby. Thanks for the help. You put my mind at ease. More

I have been bringing my Dodge Durango to Lake Norman Dodge for a couple years and have always had good service, but a few months ago I had Andrew as my Service Advisor and I now ask for him by name when Dodge for a couple years and have always had good service, but a few months ago I had Andrew as my Service Advisor and I now ask for him by name when making an appointment. Andrew takes his time explaining what the issue is and truly evaluates all options with me to best fix the issue. He has even brought in the mechanic to help explain all the details of the issue and the resolution. Andrew makes me feel like I am his highest priority whether I am sitting in the waiting area, or by following up afterwards to make sure the car is still running well. I will definitely buy my next car at LNCJD thanks to the great service I consistently receive! More