Lake Norman Chrysler Dodge Jeep Ram

Best buying experience by far I've had. I initially reached out to several dealers, but only this one was on their a-game. Communication was consistent and timely. Mark Mosayebi was great to work wit reached out to several dealers, but only this one was on their a-game. Communication was consistent and timely. Mark Mosayebi was great to work with -- very professional and helpful throughout the process. He connected me with the exact car I wanted, helped me get the deal I wanted, and provided a great buying experience overall. I will definitely be back when I'm ready for my next car and I wouldn't hesitate to recommend this dealer. I couldn't be happier with my purchase, More

Jeff was great...a professional and pressure free. I appreciated Jeff's attentiveness and I will recommend him and the dealership to all whom ask. I HAD BY FAR THE BEST CAR BUYING EXPERIENCE OF MY LIFE. appreciated Jeff's attentiveness and I will recommend him and the dealership to all whom ask. I HAD BY FAR THE BEST CAR BUYING EXPERIENCE OF MY LIFE. D.Marriott More

Great experience from start to finish. Appreciated the low key approach to selling a car. We would highly recommend this group! Everyone we came into contact with had a professional, friendly vibe...all w low key approach to selling a car. We would highly recommend this group! Everyone we came into contact with had a professional, friendly vibe...all were very helpful. More

Buying a truck from Lake Norman Dodge was a pleasant experience. They has the vehicle I wanted and worked with me in obtaining financing and getting my payments in the range I was looking for. They incl experience. They has the vehicle I wanted and worked with me in obtaining financing and getting my payments in the range I was looking for. They included a free spray in bed liner to make the deal work. More

Second car purchased from Mark. Both processes have been easy and almost enjoyable. Car was ready to go when I showed up at dealer and Mark worked to streamline the entire process. easy and almost enjoyable. Car was ready to go when I showed up at dealer and Mark worked to streamline the entire process. More

Lake Norman Chrysler Jeep Dodge Ram is one of the best car dealerships I have been involved with over the years. They are friendly and courteous. Tracy Sherrill of the sales department is one of the best. car dealerships I have been involved with over the years. They are friendly and courteous. Tracy Sherrill of the sales department is one of the best. He makes sure you are informed on what is needed and what will be done in regards to the new car buying process. He informed me of the warranty process and explained Lake Normans maintenance and all the perks that come with it. I have generally found car buying to be a huge hassle, but after this purchase that only took about 2 hours from start to finish, I have a different opinion now. This dealer puts customer satisfaction first and foremost. Every member of their staff, in all departments, are both friendly and helpful. If all car dealerships were run like Lake Norman, it would be a great change. More

We had the best car buying experience We have ever had at Lake Norman Chrysler Jeep Dodge Ram. We dreaded the car buying process, knowing that we needed a bigger car for my growing family, We could not have Lake Norman Chrysler Jeep Dodge Ram. We dreaded the car buying process, knowing that we needed a bigger car for my growing family, We could not have picked a better dealership and sales associate to have helped me in this important purchase. We drove from Georgia 200 miles and it was well worth the trip. We called early on a Saturday afternoon, agreed on the specifics of the deal and let them know We were coming a long way and we were meet by a team of great, courteous and knowledgable sales associates through out our car buying process. We have been looking for a car for a while and every experience We had else where was every part of car buying that We dread. At Lake Norman Chrysler Jeep Dodge Ram We became believers that it is still possible to have a great buying experience. Our sales associate Tracy Sherrill, made that happen. He got us the deal we wanted, made sure we did not take a 200 mile trip and leave with out a car. He was great to do the test drive with, understood the importance of staying with in our budget, the importance of a reliable car, making sure the car meet the needs of my growing family and making sure that every thing was checked off our list. We did not feel pressured, but instead assured that they had our best interest. We are thankful they stayed late to get the deal done, drove back that night and on Sunday, we were contacted to make sure we made is safely. I know where I want my next car buying experience to be and with who. Thanks again to the Lake Norman Chrysler Jeep Dodge Ram team. David and Gisela Johnson. More

It is my distinct pleasure to write this reveiw on Andrew of your service department. I first met Andrew on the monday following New Year's day three years ago. My wife and I had just come out of worship of your service department. I first met Andrew on the monday following New Year's day three years ago. My wife and I had just come out of worship services on sunday to discover the FOB key inoperable on our '08 Dodge Caravan. Friends drove us home and I had our vehicle towed into the local Chrysler Dodge dealership on monday. I didn't have any experience with FOBs and was astonished at how expensive they were. Andrew, helped allay my fear when he was able to procure a replacement FOB at a great discount price. He' been my service writer ever since. Not only did he look after us, but he did so with a very pleasant personality and professionalism. It was easy to discern that his parents and upbringing had schooled him well on how to get along with people. Anytime I'm near this dealership in Cornelius, I make it a point to come in to see Andrew and have a cup of coffee. He is a fine young man to be around; years ahead of his age in terms of knowledge of your product brands and experience. If I need dealer assistance, Lake Norman Dodge is where I go. I firmly believe in the law of reciprocity - we're paid back for the goodwill we pay for others. It's difficult to truly impress me in the work-a-day world. As a Christian, 32nd-degree Scottish Rights Freemason, Shriner, Life and Health insurance broker for other 30 years, Husband/Father and combat-wounded Vietman veteran (Green Beret Captain). I have experienced alot. I don't extoll the virtues of anyone easily. He or she has to earn it with performance. You're lucky to have employees like Andrew. He does and will to continue to reflect highly on his co-workers, other staff and those in supervisory and leadership roles. More

Evan was extremely helpful and very professional. My car was treated with care. Jamie is always a pleasure as well. These guys are class acts and make coming to the dealership a pleasure. was treated with care. Jamie is always a pleasure as well. These guys are class acts and make coming to the dealership a pleasure. More

This dealership definitely listened to me as a customer and provided with not only what I asked for but other options. Walking in I thought that I wanted a particular car (Jeep Wrangler) and after a test d and provided with not only what I asked for but other options. Walking in I thought that I wanted a particular car (Jeep Wrangler) and after a test drive I wasn't 100% sure about purchasing the vehicle. Tracy S. listened to what I liked and didn't liked and was able to point me in the direction of the Jeep Grand Cherokee. With keeping my options open Tracy allowed me to test drive the new choice which I ended up loving! I walked away the next day with a Jeep Grand Cherokee and satisfaction. More