Lake Norman Chrysler Dodge Jeep Ram

Russell was very helpful during the whole process. He took the time to show us everything we wanted to look at. I also appreciated that when I kept getting distracted by cars I couldn't afford, he would took the time to show us everything we wanted to look at. I also appreciated that when I kept getting distracted by cars I couldn't afford, he would let me know instead of leading me on. When the first vehicle I purchased didn't work properly, Russell (and everyone else at the dealership who was involved) made it a quick and simple process to get the situation resolved. We ended up purchasing two cars that day. We were very well taken care of by Russell and the other employees. Thank You! More

After a horrible experience at Toyota of Lake Norman, I was greeted with a big smile from Christine. I knew off the bat it was going to be a much different experience. She was beyond warm and friendly. was greeted with a big smile from Christine. I knew off the bat it was going to be a much different experience. She was beyond warm and friendly. She was fast and efficient and by the end of the day I felt I had known her for years. I really like her direct but compassionate way in dealing with a customer. I would absolutely recommend this dealership and dealer to a friend. i am now a proud owner of a PT cruiser that I love very much. More

I just purchased a 2011 Dodge Avenger for my wife. I did a lot of research and came to the conclusion that the internet sales dept. was the way to buy. I contacted Russell Owen. He was straight forward and a lot of research and came to the conclusion that the internet sales dept. was the way to buy. I contacted Russell Owen. He was straight forward and willing to do better than any other dealership gauranteed. I continued to check around and still ended up back here. Russell made a deal "better" over all. I spoke to him on the phone, and we came to an agreement. When I went in, it was painless. They made sure I was happy. The car they ordered didnt come with the U-connect bluetooth system. I thought that was going to be a down fall, but They made it good and installed the system at no extra charge. The service deptartment did an excellent job and took the time to walk me through u-connects setup system until I understood how it worked. I hope to be buying another vehicle within the next year and will be checking back with them when the time comes. More

I recently purchased a 2011 Wrangler Unlimited from Lake Norman and truly loved the experience. The sales staff is very knowledgable and helpful, and helped me pick out the right Jeep for me. I walked in Norman and truly loved the experience. The sales staff is very knowledgable and helpful, and helped me pick out the right Jeep for me. I walked in with an idea of what I was looking for and the sales staff helped me find it. More

This buying experience was a very pleasant affair. Questions were answered promptly, negotiations completed in a timely manner. I have dealt with dealers who keep you sitting in a room while sales peo Questions were answered promptly, negotiations completed in a timely manner. I have dealt with dealers who keep you sitting in a room while sales people go from mysterious door to door trying to make a deal. This was not done here. After doing online prep work and research, my time in the showroom was less than 3 hours from beginning to driving off the lot with my new jeep. A painless experience....and now we are happy owners of a new jeep. I definitely recommend this dealer and John if you are looking for a positive buying experience. More

GREAT JOB!!! My husband and I where looking for a jeep. I saw your add on the web. I was very impressed. The dealership worked very hard with me to get the payment we could afford...and to our surprize it wa saw your add on the web. I was very impressed. The dealership worked very hard with me to get the payment we could afford...and to our surprize it was actually lower than that.. Well, just let me say this, that has never happened before. These other dealerships could take a little training from you guys. This dealership is truly above the rest!!! Thanks Again, Keith & Michele Bowes More

Everyone was very friendly and we were treated with respect. Even when we took them all over the lot, they showed every car we asked. respect. Even when we took them all over the lot, they showed every car we asked. More

I just wanted to let everyone know that I was here in service with Terry Naranch for my wife car. I was greeted by Willie Brown and was just looking at the new 2011 Dodge Chargers. I was very impress wit service with Terry Naranch for my wife car. I was greeted by Willie Brown and was just looking at the new 2011 Dodge Chargers. I was very impress with his knowledge of his product and presention. He wasn't pushy as sale people can be, as we all know. He was nice enough to take the time to show me the car as well as test drive. Which is the best thing about it? Many people in customer service don't take the time or know their product to ensure a customer who is just looking into a buyer. I will be buying my car from him and only him. GREAT JOB LAKE NORMAN....TRULY WORLD CLASS SERVICE..THANK YOU TERRY AND WILLIE More

Maggie was very friendly and patient with us while looking for the perfect car. We did not feel pressured and they took really good care of us. I will definitely recommend this dealership to family an looking for the perfect car. We did not feel pressured and they took really good care of us. I will definitely recommend this dealership to family and friends. I look forward to doing future business with them. More

I traded my 2007 Jeep Cherokee for a 2011 Patriot. Maggie made it an awesome experience (even in the hot sweltering sun). I have been working with Maggie for four years now. She is smart, personable Maggie made it an awesome experience (even in the hot sweltering sun). I have been working with Maggie for four years now. She is smart, personable, knowledgeable and cares about the customer. She kept asking me if I liked the car and did not try to push me into anything. I love this dealership because all the employees are friendly, courteous and professional--from the check out associate to the service department to the technician, the sales associates, and others. When I would take my car in for service, I felt relaxed and comfortable. When I need to grade students papers or work on course work, I am able to do it in a nice, quiet environment. I like being about to see the car being worked on via monitor. Great snacks too! Overall, I am a die hard customer. Thanks again Maggie and Brian! I love my new car. (Tell your friends to ask for Maggie. She will make it happen!) R. Nelson More