Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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i appreciated the low pressure atmosphere that i experienced at lake norman chrysler. it was as easy as it gets. jack and i sat down at a computer and searched the used truck that i was looking for. experienced at lake norman chrysler. it was as easy as it gets. jack and i sat down at a computer and searched the used truck that i was looking for. we found it, jack brought it in and i approved the condition of the vehicle. we agreed on a fair price and it was done! the easiest deal i have ever made when purchasing a vehicle new or used. jay then took care of the paper work as well as getting me drinks and making sure i was comfortable through the entire process. the dealer ship is clean, very friendly and has a great atmosphere over all. i will go back when i am ready for my next auto. ii have purchased vehicles from lake norman chrysler in the past and im sure i will again. it is a model for what auto. dealerships should be!! thanks, bob pippin More
So, after much negotiating about a price for a 2011 Avenger, my girlfriend gets an interest rate of 9.99 percent. Our local Dodge dealer tells us he can get her 6.84, but they don't have the specific c Avenger, my girlfriend gets an interest rate of 9.99 percent. Our local Dodge dealer tells us he can get her 6.84, but they don't have the specific color she really wants, so she decides she'll suck up the percent rate to get the car she REALLY wants. I call Amanda to get a break down of the loan charges so I can figure out WHY the payment amount doesn't quite match up with what I am figuring on the loan. Amanda says, "there is a $699 processing fee, and a $499 ZURICH SHIELD fee." I ask her, "what the heck is a ZURICH SHIELD?" "It's a teflon coating we add to the cars to prevent stains". I tell her that I do not want the Zurich shield, to which she replies, "Oh, it's not an option, you HAVE to take it!" So, I speak with another dealer in West Virginia that has the same car and I ask him about the Zurich Shield. He says that they don't put that on the cars and I explained to him that they required it at Lake Norman dealership...I tell him that it sounds pretty dirty to add something to the loan I didn't ask for, to which he replies "It's actually illegal" He then goes on to explain that the dealerships actually borrow the money from the bank to loan to the customer, and by law, they can increase the interest rate to whatever they like (within a couple percentage points) to make a little money on the loan. So, it's off to our local Dodge dealer to buy the car. I would just be VERY careful dealing with this dealer. Their "good deal" is actually just a ploy to get you to the dealership where they can then add their ridiculous $699 processing fee and their $499 Zurich Shield fee. Your "good deal" you just negotiated just turned into $1200 over what you got the vehicle for, not to mention they STILL have to add the taxes, title, etc. I told Amanda, "perhaps your sales people should tell the customer upfront that there is a ZURICH SHIELD fee that is going to be added to the loan amount instead of acting like a snake and trying to sneak it in at the loan signing time. Never will I deal with a dealer like that again. And to think, I almost drove 3 hours to their dealership only to be played with. The other dealer in Front Royal warned us that they would try to do this, but we didn't believe him. We'll know better next time, and will tell EVERYONE we know to watch out for the scams they try to pull! More
I just bought a beautiful new challenger from Lake Norman. Tony Williams was my salesman. Tony kept working for me until the deal was exactly what I needed. He is a class act and a very friendly perso Norman. Tony Williams was my salesman. Tony kept working for me until the deal was exactly what I needed. He is a class act and a very friendly person. Lake Norman gave me a great price for my trade and discounted the new car as well. You can't beat that. If you are in the market for a new chrysler, dodge, jeep or ram give Tony and Lake Norman a try. You won't get a better deal. More
Purchasing our new vehicle from Lake Norman was easy and pleasant. We have dealt with a number of dealerships over the years but none rank as high as Lake Norman in customer satisfaction. The sales and fi pleasant. We have dealt with a number of dealerships over the years but none rank as high as Lake Norman in customer satisfaction. The sales and finance teams are friendly and extremely knowledgeable about the vehicles, their features and their available service offerings. We had been to the dealership twice previously without purchasing a vehicle but were treated with dignity and weren't pressured into making a decision thta wasn't right for us at the time. We knew when we did get ready that Lake Norman would be the dealership we would visit to make our purchase. Willie is by far one of the most knowledgeable sales people we have met and "pushy" simply isn't in his vocabulary. Refreshing! We couldn't be happier. AND!!! We Love our new Jeep Cherokee!! Wonderful vehicle for the money!!! More
I am a USAA member and I have to say I was very pleased with the service I received from this dealership. Shortly after selecting a vehicle online, Mark called me to get further information. Mark had me with the service I received from this dealership. Shortly after selecting a vehicle online, Mark called me to get further information. Mark had me in the vehicle of my choice the very next day. Because I live an hour away fromt he dealership, he addressed many of my questions about my purchase prior to me coming to the dealership. He was very professional, friendly, and knowledgeable about the vehicle I chose. I love my new Jeep Patriot and I would definitely purchase another vehicle from Mark. More
John was very knowledgeable and helped me through the process of buying my new jeep. Love it! Thanks John and Brian the finance guy. What a nice experience. Customer experience A ++++. Mollie process of buying my new jeep. Love it! Thanks John and Brian the finance guy. What a nice experience. Customer experience A ++++. Mollie Matthews. New jeep owner. More
I came in to the dealership knowing what I wanted to buy and what I wanted to pay. Jay worked with me to get me in the new Jeep Wrangler I wanted at a fair price. They also made me aware of the 0% financi and what I wanted to pay. Jay worked with me to get me in the new Jeep Wrangler I wanted at a fair price. They also made me aware of the 0% financing available when I was planing on paying cash. Everyone from the front desk to Jay to Brian in finance was a pleasure to work with. More
My number one reason for being so pleased with my car buying experience at Lake Norman Chrysler Dodge Jeep was Tony Williams. From the minute Tony greeted my husband and I to the moment we drove off the buying experience at Lake Norman Chrysler Dodge Jeep was Tony Williams. From the minute Tony greeted my husband and I to the moment we drove off the lot with our new Jeep Wrangler we felt like we were his only priority. He was professional, knowledgable, and trustworthy. At no time did we feel pressured or pushed to close the sale. Tony made us feel comfortable in our decision and pampered every step of the way. Brian Kanabroski also assisted us with financing and was equally as pleasing to work with. I will certainly be recommending Lake Norman Chrysler Dodge Jeep to all my friends and anyone who will listen. I am sure to be a returning customer! More
Great buying experience. Very professional and upfront service. No ridiculous haggling on pricing and respected my time being valuable. Would recommend them to others absolutely. service. No ridiculous haggling on pricing and respected my time being valuable. Would recommend them to others absolutely. More
This was our 4 vehicle purchased from Lake Norman CJD. The latest purchase was for my son. Mark Mosayebi was extremely helpful and it was a great buying experience. We live in SC but it was definitely w The latest purchase was for my son. Mark Mosayebi was extremely helpful and it was a great buying experience. We live in SC but it was definitely worth the extra drive. Thanks Mark and everyone else at Lake Norman CJD. --- Tony Berry More