Lake Norman Chrysler Dodge Jeep Ram

New Grand Cherokee I recently bought a new grand cherokee. This dealership had a great selection of jeeps at each of the various trim levels. Once we decided on a vehi I recently bought a new grand cherokee. This dealership had a great selection of jeeps at each of the various trim levels. Once we decided on a vehicle the negotiations process was as expected. Maggie was very reasonable and easy to work with. AJ coordinated the installation of a hitch a few days after the sale. I was very impressed with the the customer service. I dropped off the jeep and was off in a loaner within 5 minutes on my way to work. Then when the work was done, AJ drove my car down to Uptown Charlotte to drop it off at my office and take the loaner back. Very convient!! Very impressed with the customer service so far. More

The best car buying experience! By far the best car buying experience we've ever had. From customer service to no haggling! I am a forever customer and I absolutely love my new Jeep! By far the best car buying experience we've ever had. From customer service to no haggling! I am a forever customer and I absolutely love my new Jeep! More

we love brian cramer we love jeeps, but brian cramer takes jeep buying to a whole new level. we trust him to find us exactly what we are looking for and we know that he wo we love jeeps, but brian cramer takes jeep buying to a whole new level. we trust him to find us exactly what we are looking for and we know that he works hard to get us the best price possible. we don't exactly make it easy on him. we hem and we haw and he is always patient and kind. we are thrilled with our new jeep and so grateful he called as soon as it came in. he knew it was exactly what we had been waiting for. More

I have previously bought 3 vehicles from Lake Norman and had been looking to trade my wife's vehicle in on a Grand Cherokee. Last weekend we went in and met with Mark Mosayebi. He took us around the lot and had been looking to trade my wife's vehicle in on a Grand Cherokee. Last weekend we went in and met with Mark Mosayebi. He took us around the lot and we ended finding one that met our needs. Mark was very good and showed my wife and me all the different features on the one we selected. Mark and GM Craig Smith gave us a very fair price on our trade in and worked with us to be able to get into the vehicle in the price range we were looking for. Finance manager Christina was also great to work with. My wife the other day had to take the vehicle back in to get the extra set of key FOB's programmed and dealt with AJ and he also had the front windows tinted for her. All in all it was very good experience and would absolutely go back for our car shopping needs. More

My experience after the papers were signed was with Tracy Owen. Exceptional Customer Service. Warm Friendly and personal. He should be training most of your sales person on customer service and/or customer Owen. Exceptional Customer Service. Warm Friendly and personal. He should be training most of your sales person on customer service and/or customer relations. Particular Mr. Owen. Staying Back in the glass room, never engaging with the customer at anytime and not very negotiable . I am happy with my vehicle and results. I know with my situation and needs it took some work. I have been in other dealerships and felt an actual friendship with the sales reps and all involved. I was reluctant to come to your dealership because it is just not the same feel their. But I needed the deal you had on the Caravan. Your Vehicle Service Center Dept is Awesome! More

Arrived at 7:30 approx - Willy and Cory both stayed until the deal was done...seamless transition! I love my Dodge Avenger! Can't wait to show it off! the deal was done...seamless transition! I love my Dodge Avenger! Can't wait to show it off! More

Best Car Buying Experience Ever! In over 20 years of buying and owning cars this was the best experience ever in buying a car from a dealership. I emailed Willie Brown my informati In over 20 years of buying and owning cars this was the best experience ever in buying a car from a dealership. I emailed Willie Brown my information on Friday. Saturday Morning when I got to the dealership the paperwork was set up and ready to go. Sam DeWitt stepped in to assist and took care of everything from going on the test drive to making sure the vehicle was cleaned, detailed and full of gas. I highly recommend both Willie Brown and Sam DeWitt to anyone considering buying a car. These guys were awesome in their attention to the details and GREAT CUSTOMER SERVICE!! A++++++ More

excellent Mark and Christina did a great job of getting me into the vehicle I wanted at a rate and payment I was happy with. I would recommend them to anyone lo Mark and Christina did a great job of getting me into the vehicle I wanted at a rate and payment I was happy with. I would recommend them to anyone looking for a team that truly cares about the customer. More

exceptional experience I have dealt with three BMW dealerships in the past and I cannot compare either of them to this place. The comfort and ease of buying a new car was ex I have dealt with three BMW dealerships in the past and I cannot compare either of them to this place. The comfort and ease of buying a new car was exceptional. The deals and customer service beat any BMW dealer !! I recommend this place over any of them. Ask for Mike or Brian both great people. Christin in the financial dept. was wonderful as well! More

Maggie was awesome! I came in Sunday and traded my 2011 200 for a 2014 200. Maggie was all ready for me when I arrived and went out of her way to make sure I was happy w I came in Sunday and traded my 2011 200 for a 2014 200. Maggie was all ready for me when I arrived and went out of her way to make sure I was happy with my purchase. The price was excellent and I was so amazed that you matched the interest rate I could have received at my credit union. I'll definitely recommend your dealership and absolutely Maggie. Thanks again for making me happy. I love it. More