Lake Norman Chrysler Dodge Jeep Ram

I have purchased a number of vehicles from Lake Norman Chrysler over the last 7 years. And have referred a number of friends who have since become loyal customers of Lake Norman Chrysler. Yesterday I purc Chrysler over the last 7 years. And have referred a number of friends who have since become loyal customers of Lake Norman Chrysler. Yesterday I purchased my Dodge truck and as usual my salesman Willie Brown took the best possible care of my wife and i during our purchase process. Willie is extremely knowledgeable of the vehicles he sells. He is also very patient and understanding of everyones different needs. Brian Kanabroski took care of the finacing process of our purchase and Brian was also exremely knowlegable and professional during this process, he went out of his way to make the process easy. And last but not least Mr. Jack Salzman who owns the dealership is very involved in his dealerships day to day business. Mr. Salzman is very approachable which is very rare in todays business world. I applaud Lake Norman Chrysler for their honesty, attitude and their very real concern for the buyer. Due to these individuals my wife and i will be purchasing another new vehicle in about a month, cant wait! Cant to any better the Lake Norman Chrysler....Thank You Frank and Anna Oddo More

I was treated with respect,courtesy and promptness. What a great place to buy an automobile. I drove the vehicle I wanted to test where and how I wanted to test it. The paperwork was completed very quickly a great place to buy an automobile. I drove the vehicle I wanted to test where and how I wanted to test it. The paperwork was completed very quickly and I was on my way home with my pickup. Thanks Tony. I look forward to seeing you again. More

First of all I would like to say this was without a doubt an awesome buying experience. Mark lead the way and Amanda completed the process. Both demonstrated great knowledge, skill and professionalism with an awesome buying experience. Mark lead the way and Amanda completed the process. Both demonstrated great knowledge, skill and professionalism with a very personable approach that I had not seen before in the car sales industry. I am a USAA member and they worked hard to ensure that I received the best deal possible in my upside down vehicle situation. I was so impressed with the deals and the service I purchased two vehicles at the same time. If things continue to go in this directions I suggest that the other CJD dealers in the surrounding area close down. They'd better hope that this secret does not get out. I had shopped the new Hedricks CJD, formerly Tim Marburger, and Stateline before visiting and they could not touch Lake Norman. Mark and Amanda just made the experience that much better. More

My dealings with Mark,Amanda and Christina were as promised. I am a USAA member and it was the most pleasant experience I have ever had buying a new car. I didn't have the best of credit but Christina promised. I am a USAA member and it was the most pleasant experience I have ever had buying a new car. I didn't have the best of credit but Christina worked her magic and my wife and I are proud new owners of a 2012 200. I left McKenney Dodge to travel the 25 minutes to Lake Norman and I am so glad we did. Mark was awesome I told him on the phone what we were looking for and he had One picked out when we got there and it was exactly what we wanted color and all. I WOULD DEFINITELY RECOMMEND THIS DEALER>>> Thanks to Mark and Christina. More

Mr. Salzman I just wanted to send you a note to express my overwhelming gratitude for your efforts in making a new vehicle a reality for me. I had doubts that I could actually finance a new car because of my overwhelming gratitude for your efforts in making a new vehicle a reality for me. I had doubts that I could actually finance a new car because of some unfortunate events in my past that ruined my credit. I was told that it was you that made it happen. Not only did you allow me to have a new vehicle as opposed to a used one, you have also given me the opportunity to rebuild good credit and for this I will forever be in your debt. Also, I have to give the credit to Mike Bohn. Although we met under terrible circumstances, I was so glad I could help him and he has helped me tremendously! You have a very fine salesman as well as a fine young man. He delivered unequaled, superior customer service to me and I can tell that is his norm for any customer he encounters. As a matter of fact, everyone I have dealt with in your dealership has been exceptional. It is obvious that excellent customer service is paramount at Lake Norman Chrysler. I would like to see Mike and yourself receive special recognition for the exceptionally good, happy experience exclusively due to both of you. Again, I cannot possibly express in writing what you and Mike have done for me. Just rest assured that I will refer everyone I know to you for a car purchase-because of your unequaled customer service. Being in a very customer service driven company as well, I think that makes my hyper-vigilant to such. We strive for the same customer service excellence. When I witnessed 2 different employees today as I was having my vehicle washed singing happily, I said to myself, there is exceptional management here. Thank you again. More

third visit for me for an oil change after buying my new Caliber in Oct 2010. Impressed to see the owner in the dealership every visit--including the sunday I bought my car! Excellent customer service. The Caliber in Oct 2010. Impressed to see the owner in the dealership every visit--including the sunday I bought my car! Excellent customer service. The kid that washed my Caliber even shaked my hand and thanked me for bringing my car in for service! More

We have dealt with Lake Norman Chrysler, Maggie Carrigan and Terry Naranch for many years and have always had very positive experiences. We have purchased 4 vehicles from Lake Norman and Maggie over the pa and Terry Naranch for many years and have always had very positive experiences. We have purchased 4 vehicles from Lake Norman and Maggie over the past 8-9 years. Any questions we have had have been answered in a professional and timely manner. All service for these vehicles has been handled by Terry with great satisfaction. We would recommend Lake Norman, Maggie and Terry to anyone looking to purchase a new vehicle. More

I saw a car I liked on the internet and came to the dealership. Mike greeted me as soon as I got there and made me feel welcome. He wasn't pushy but still answered all of my many questions and made t dealership. Mike greeted me as soon as I got there and made me feel welcome. He wasn't pushy but still answered all of my many questions and made the whole buying experience wonderful! I love my Jeep Liberty and would recommend Lake Norman and Mike to all of my family and friends. Thanks Mike! Judy More

This was our second car buying experience from Lake Norman dealership. Chris was a great and pleasant person to work with. He doesn't push or pressure you to buy. He and other staff work to make us cus Norman dealership. Chris was a great and pleasant person to work with. He doesn't push or pressure you to buy. He and other staff work to make us customer happy and to put in the car of our choice. We were happy with our trade in price and the smooth experience with the transacation. I agree with the others that this dealership do put customers in their best interest and making car buying an enjoyable experience. Even with 4 of our kids tagging along we were all treated so well and making sure we were satisfied. They do provide a relaxing and friendly atmosphere in their showroom. More

I drove by the dealership 2 weeks ago and fell in love with the new Dodge Charger. I really liked the Hemi as well. I was a little concerned though because I have a lot of student loans and medical bill with the new Dodge Charger. I really liked the Hemi as well. I was a little concerned though because I have a lot of student loans and medical bills and I didn't think I could get financing for the vehicle I wanted. The company I work for had already rejected my credit application due to my student loans. During my visit, the salesmen respected my desire to be left alone and I didn't speak with anyone that day. After leaving the lot I still couldn't forget the Charger so last Saturday I submitted a finance application online and called the dealership Monday to give them additional details. I quickly learned that Mark and Amanda were working my deal and Amanda even called me to ask a few questions. She said she would let me know what the finance company says. I tell you- it literally took them less than 2 hours to confirm everything and call me with good news. Amanda had called the finance company personally, got them to waive some of their requests, and they financed my new black, 2012 Dodge Charger RT. And I even got my Hemi, my sunroof and the spoiler I wanted. Mark and Amanda made it simple, stress free and QUICK to get into a new car - even with credit issues. So by 5:00pm I was rushing to pick up the kids and was heading to the dealership to close the deal. When I pulled up there was a big red bow on the hood of my new car. Mark and Amanda met me at the front and within an hour Mark had walked me through the car features, I had signed all the docs with Amanda, and Mark had the car detailed and ready to go. I thought I would have time to step away and eat, and ended up rushing back because everything was so quick. Thanks so much Mark and Amanda for making a normally stressful experience simple, quick and pleasant. I'm still in awe at how easy it was to get into my new car. BTW- You can't imagine how much of a conversation starter a new car can be. I've met more people in 20 hours than I have all month. I will definitely refer my friends and family to Mark and Amanda. Especially those who are rebuilding their credit or frustrated with other pushy salesmen. Thanks for all the help!!!! You have a new loyal customer! More