Lake Norman Chrysler Dodge Jeep Ram

I bought a new Jeep last night (11/9/12) from Tony Williams, and could not be happier with Tony and this dealership. I started looking in August and new exactly what I wanted, stopped by to see their Williams, and could not be happier with Tony and this dealership. I started looking in August and new exactly what I wanted, stopped by to see their inventory and get more information. Tony is very knowledgeable and friendly; he knew everything about the vehicles and answered all of my questions. Tony contacted me a couple of times over the course of the next few months. He had just the right tone for me, he was never pushy, he just wanted to be helpful if I was ready to buy. Once I made the decision to buy, Tony worked with me to get a good price on my trade-in and and a fair price on the new vehicle. I love it! More

What an amazing experience and smooth process! Thank you Lake Norman Chrysler. My husband and I found the Jeep we wanted online, and available at this dealership. However, with us as dual military livin Lake Norman Chrysler. My husband and I found the Jeep we wanted online, and available at this dealership. However, with us as dual military living several hours away, we were finding it very hard to just stop by and pick it up. Russell and John worked diligently over email and phone with us and our bank to ensure we had all the correct paperwork and documents and Jeff delivered the vehicle to our home. The customer service and courtesy shown to us in our particular situation went above and beyond our expectations. Thank you! Francisco and Tabitha More

I recently purchased a 2013 Dodge Challenger from Tony Williams. Tony was an absolute pleasure to work with. Tony was extremely polite, friendly, and more than willing to answer any questions that I had Williams. Tony was an absolute pleasure to work with. Tony was extremely polite, friendly, and more than willing to answer any questions that I had. I love the car and would highly recommend to anyone interested in a new car purchase that they go visit Tony at Lake Norman Chrysler Jeep Dodge Ram. JW Ennis More

Mr. Salzman went above and beyond to help me find the perfect car. I love Jeeps and was looking for a 2012 Jeep lease and to get out of my '99 Grand Cherokee. He immediately recommended the Liberty, whic perfect car. I love Jeeps and was looking for a 2012 Jeep lease and to get out of my '99 Grand Cherokee. He immediately recommended the Liberty, which was what I was interested in and found me the exact one I wanted and I had it in less than a week. I have the car now and already have driven to NY from Baltimore in it and I absolutely love the car! I would recommend this dealership to anyone. More

As a single woman I always worried about working with a dealship on both the sales level as well as returning for service. I came to the Lake Norman dealership for service on a car that I puchased elsewhe dealship on both the sales level as well as returning for service. I came to the Lake Norman dealership for service on a car that I puchased elsewhere. The servce department impressed me and made me feel comfortable enough to purchase my next vehicle from them. As with any product, there can be problems. I feel that the way to measure the dealership is not whether or not you have a problem but how they respond and resolve the issue for you. I would give Lake Norman an A+ in both the sales and service catagory! More

We were very impressed with Mark's diligence with helping us find the perfect vehicle. He could not have been more pleasant to work with. On our initial visit, we were not quite ready to purchase a vehicle b us find the perfect vehicle. He could not have been more pleasant to work with. On our initial visit, we were not quite ready to purchase a vehicle but Mark gave us his card and followed up with one email. He never harassed us, respected our wishes, and when we were ready to purchase, we went directly to him. Despite the fact that several months had passed, he eagerly met our needs and worked with us until he was able to put us in the perfect car. I would highly recommend Mark to my family and friends due to his attitude, demeanor, respectulness, expertise, enthusiasm, and diligence. More

We first visited this dealership a week before we actually bought our Dodge Dart and although you have to get out of your car to look at the the vehicles, we were pleased with the fact that we were a actually bought our Dodge Dart and although you have to get out of your car to look at the the vehicles, we were pleased with the fact that we were allowed to wander around and look at cars without being bothered. At another dealership we visited that day, I told my husband not to even stop the car because there were so many employees standing around waiting to pounce. We came back a week later to try to figure out what we could get for a trade-in on my Dodge Durango and asked Maggie for assistance. We mentioned that we were interested in purchasing a Dodge Dart but were trying to decide whether to sell the Durango ourselves first or trade it in. While there we test drove a couple of the Darts. Maggie was very knowledgable and was able to answer any questions we had. After driving both cars, we decided pretty quickly which one we were interested in. We had an idea what we would accept for a trade-in on my Durango as well as what type of payment we were looking for. Maggie kept working with us until we were able to reach an agreement that was satisfactory. A big selling point that this dealershhip has going on right now is that they offer free oil changes for 2 years and free tires for life. We drove home that night with my new Dart and have been enjoying it ever since. More

Working with Sam was a pleasure. He was very helpful and knowledgable about cars and inventory. He asked what kind of car we were interested in, what extras we would like, price, etc. He never rushed us a knowledgable about cars and inventory. He asked what kind of car we were interested in, what extras we would like, price, etc. He never rushed us and answered every question. He offered to help us customize our computer system and suggested to us to come in at any time for assistance. Sam is great guy and would definitely ask for him on future purchases. Another employee we worked with is Christina. She is very knowledgable in the financial area and worked with us in getting the best financing within our game plan. Christina had good suggestions and we know we were in good hands. In your service department, we have worked with Chuck and find he is understanding and always helpful getting our needs taken care of. Needless to say, Lake Norman Dodge is an outstanding dealer and we will continue to buy our cars from you. Thanks for standing behind all your sales. More

I recently bought a 2013 Jeep Rubicon thru Maggie Carrigan at Lake Norman Chrysler Jeep Dodge Dealership. I had been thinking of purching one for about a year, and finally took the step. Had previous Carrigan at Lake Norman Chrysler Jeep Dodge Dealership. I had been thinking of purching one for about a year, and finally took the step. Had previously owned three 4-runners over an eighteen year period, and wanted a change. I still needed a vehicle to handle town driving, off roading, mountains and snow. Plus I have 2 large dogs to drive around. Maggie was very helpful with the test drives, and knowledgeable on all aspects of the Rubicon. It took some time, but she did find the vehicle with everything I wanted, and willingly made a couple of changes for me. Thank you for the great customer service! More

My husband and I recently purchased our wedding gifts to each other at Lake Norman Chrysler Dodge Jeep Ram; and we couldn't be more thrilled and satisfied with the exceptional customer service we received! each other at Lake Norman Chrysler Dodge Jeep Ram; and we couldn't be more thrilled and satisfied with the exceptional customer service we received! We were referred to Maggie by my family, and were originally looking to upgrade from my Jeep Patriot to a 2013 Jeep Cherokee. However, while walking amongst the dealership's huge inventory my husband found and fell in love with a 2012 Dodge Ram. After finalizing all details with my shiny new Jeep, we went ahead and finalized all details with his tough new Ram; Maggie took such great care of us and we just couldn't resist the below market pricing we were given! It's been almost two months, we drive a lot, and we both have had our first experience with the Service center; I can honestly say the exceptional customer service continues long after purchasing our vehicles and driving off of the lot! My husband and I will definitely return to Lake Norman Chrysler Dodge Jeep and Ram to continue purchasing our vehicles; as well as will always refer our friends and family! More