Lake Norman Chrysler Dodge Jeep Ram

My experience with the group of people at the Lake Norman dealership (Carey, Christina, Brian) was by far the best experience I have ever had. Everyone was so helpful and friendly, and worked their hardest dealership (Carey, Christina, Brian) was by far the best experience I have ever had. Everyone was so helpful and friendly, and worked their hardest to ensure I got the best deal. I was very impressed, and I will surely recommend this dealership to anyone wanting to buy a new or used vehicle. Guys you were the greatest, I am sincerely grateful for all of your help. Sincerely, A satisfied customer, Talita More

It was a pleasant experience purchasing a vehicle from Mark he is a friendly positive individual. He was very knowledgeable about the sales process, financing and the vehicles. He really listened to wh Mark he is a friendly positive individual. He was very knowledgeable about the sales process, financing and the vehicles. He really listened to what my needs and wants were and did his best to meet them. He made sure I understood about the vehicle and how to operate it and the features. This was great because my previous vehicle had some of these features and I never knew it or how to use them. I am already now set up to take advantage of these awesome features my vehicle has thanks to Mark taking the time to show me. He is a true professional and I would definitely recommend him to friends and family or anyone who is looking for a smooth car buying experience. More

I went to Lake Norman Chrysler Jeep Dodge to look for a new Dodge Challenger and found exactly what I was looking for. I was very pleased with my whole experience. Tony was so friendly and helpful and ne new Dodge Challenger and found exactly what I was looking for. I was very pleased with my whole experience. Tony was so friendly and helpful and never made me feel pressured to buy. He was only interested in getting me in the car that would make me happy and never tried to push me towards a more expensive model or for something that was more than I was looking for. I would go back to this dealership in the future simply based on the customer service, but it didn't stop there. Once I decided on the car that I wanted, they went out of their way to get me a price and a rate that I was happy with. Everything was explained very well during the purchase process. I highly recommend this dealer! More

Those guys are second to none! I first visited the website, and they responded immediately!!! I made an appointment with Mark M. within a few days of that. I was in and out within a couple of hours, website, and they responded immediately!!! I made an appointment with Mark M. within a few days of that. I was in and out within a couple of hours, driving my new car home!!! I am grateful for Christina B. for her financial expertise! She's amazing!! Lake Norman C.J.D.R. hold on to these 2!!!! They really treated me like family!!!!! There was also a good selection to choose from, Great Price!!!! The service was outstanding! I have been telling everybody I know to please go to Lake Norman Chrysler Jeep Dodge Ram to purchase their next car because these guy treat you like royalty!!!! I felt like I was so important. My teenager even said, "Mom, these guys are great!!" He's already looking forward to purchasing his first car from there. :) More

My dad had purchased his 2009 Dodge Ram at Lake Norman Chrysler. When I told him I was interested in purchasing a Dodge Charger, he had went there and spoke with Russell and Christine. They gave him a pri Chrysler. When I told him I was interested in purchasing a Dodge Charger, he had went there and spoke with Russell and Christine. They gave him a price for my trade in and for a new Charger. I had went there to test drive the car and Christine came on the ride with us. She was very friendly and informative about the vehicle. It was Good Friday and the traffic was horrible. We got back to the dealership and I sat down with both Russell and Christine. I was not sure of the color I wanted and I had said I wanted to think about it. They both said that is fine and said to think about it and to give them a call when I was ready. In all my life of buying new cars, a sales person never let me leave without a fight. There was NO pressure at all. I felt very good about that. I did go to two other dealerships to compare prices and neither could match the price of Lake Norman. The next day we came back and purchased the car. While waiting for a Finance person, Christine was getting us water and offering us snacks. I had asked Russell about an extended power train warranty before purchasing the car. He informed Christina, the Finance person about this. When we went into the office, Christina answered all of my questions about the warranty and did not push anything else. She informed me, but was not pushy. Overall the experience was awesome. It was so awesome that two days later my dad went back and traded in his 2009 Ram for a new Chrysler 300. I was very please with Russell, Christine and Christina. Oh, and the best part...the Charger is AWESOME! My family and I love it. We have the coolest car on the block. Thank you! More

We Came in for a Repair and walked away with a New Car. Kenneth went out of his way to make sure our needs were met. We were in the market for a new Jeep, but what we were looking for was on the lot so we Kenneth went out of his way to make sure our needs were met. We were in the market for a new Jeep, but what we were looking for was on the lot so we just moved our timeframe up. We were looking around the lot while our other Jeep was in for repairs. Kenny stopped what he was doing and showed us a few Jeeps that were meeting the criteria we had set. We have taken the New Jeep Grand Cherokee already for a 400 mile trip and it exceeded our expectations of how it should ride. We are highly pleased with the service and sales of this Grand Cherokee. All the other employee's went out of their way to help keep a 15 month old busy. More

I came to the dealership with the intention of test driving a used 2012 Dodge Charger. Carey and I had previously communicated through email and a brief telephone conversation. Initially, I thought C driving a used 2012 Dodge Charger. Carey and I had previously communicated through email and a brief telephone conversation. Initially, I thought Carey was just like other car salesmen whose main adjective was to obtain the next sale. However, Carey pleasantly surprised me by answering all of my questions and taking his time to understand my needs. Carey ensured I was able to make a smart decision about purchasing a vehicle by telling me what I needed to know instead of what I wanted to hear. After I decided to purchase the used 2012 Dodge Charger, Christina worked diligently to find reasonable financing options that would not exceed my budget. Christina even obtained additional warranties (at a very low cost) to ease my reservations about purchasing a used car. Just like Carey, Christina took her time to explain all of the facts regarding monthly payments, warranties, and additional services the dealership would provide after my purchase. Carey and Christina's honestly, patience, and sincerity convinced me that I made the correct decision to purchase a vehicle from Lake Norman Chrysler Jeep Dodge Ram. More

We had an incredible experience with Lake Norman. They were great to deal with from the beginning and Willie Brown was willing to negotiate a deal with us in a timely and customer service oriented fashion were great to deal with from the beginning and Willie Brown was willing to negotiate a deal with us in a timely and customer service oriented fashion. The level of service Brian provided on the finance side was just as exceptional. I highly recommend this dealership. More

My husband and I needed new vehicles and we were able to work out a deal to trade in our existing vehicles for a 2013 Jeep and a 2013 Ram. We went in a couple of times before we decided to complete the dea work out a deal to trade in our existing vehicles for a 2013 Jeep and a 2013 Ram. We went in a couple of times before we decided to complete the deal. Each time we were there everyone was very friendly, helpful and they got us exactly what we were looking for in the two vehicles. More

I appreciate the service that I received while purchasing a new vehicle. Carey made sure to show me all the options in the price range I was interested in and helping me to decide the best vehicle to meet m a new vehicle. Carey made sure to show me all the options in the price range I was interested in and helping me to decide the best vehicle to meet my needs and the payment range I wanted to stay in. Christina stayed late to be sure I received the best offer possible. Thanks again and I'm enjoying my new Dodge Avenger. More