Lake Norman Chrysler Dodge Jeep Ram

I originally came to this dealership just to look I originally came to this dealership just to look Wranglers, but I was also looking for a dealership that I would feel comfortable with long term. I I originally came to this dealership just to look Wranglers, but I was also looking for a dealership that I would feel comfortable with long term. I keep my cars a long time so service is very important.I had visited another dealership closer to my home and was very dissatisfied with the attitude toward me as a female car buyer. My experience at Lake Norman Jeep was quite different. My salesperson is Ed Lucas, who patiently and respectfully answered all my questions. Brian Kanabroski helped me decide the best financing options, and Russell Owen helped me overcome my indecisiveness so that I could buy the Jeep I came for in the first place. I had a small SUV for 15 years and thought I would never find another car I liked as much but by the I got home in my new Jeep Rubicon (it's beautiful!) , I had totally forgotten about the old car. I am enjoying the Jeep very much, and recommend this dealership. More

Not a fan of dealership. Have bought 4 vehicles from them BUT I do recommend Willie Brown! He assisted in getting my buddy into the Jeep he wanted and made it happen. Willie was very friendly and went to bat BUT I do recommend Willie Brown! He assisted in getting my buddy into the Jeep he wanted and made it happen. Willie was very friendly and went to bat to get him what he wanted. If everyone here had the same attitude then my opinion of the dealership might be different. In business sometimes you will lose customers for one reason or another and with folks like Willie Brown on your staff you stand the chance of gaining customers back. I would have not set foot back into your dealership had it not been for my buddy and his quest for a jeep. I was very skeptical but WILLIE BROWN GETS AN A +! SO CONGRATULATE HIM. More

Thank You SO much Maggie For assiting me in purchasing the car of my dreams!!! I came to Maggie the 1st time 2 years ago in search of a new car and couldn't find the one I wanted. She had such great custo the car of my dreams!!! I came to Maggie the 1st time 2 years ago in search of a new car and couldn't find the one I wanted. She had such great customer that I had to come back and get her assistance again with choosing the right vehicle for me. Maggie and her team help assist me to get the perfect vehicle at the price that I could afford. They never gave up, even when the payments weren't right for my budget they went back and tried a different avenue and got me the Payment that worked for me. Maggie gave good information about the important features that came with the vehicle and the dealership gave me great incentives to help me maintain the maintenance on my new vehicle. I loved my experience at Lake Norman Chrysler Jeep Dodge Ram and will be letting everyone know to come there to buy there next car. Everyone was very friendly and I felt comfortable in making my purchase with them. I love the decision I made to purchase my new 2013 Dodge Charger from Lake Norman Chrysler Jeep Dodge Ram. Maggie you are a great sales Associate and I appreciate all your help and patience in working with me. I love that you were very professional and very knowledgeable about the products you sell. Your an awesome sells associate and I really Thank you for all your help. I love MY NEW 2013 DODGE CHARGER!!! More

Best car buying experience we have ever had! Our questions were answered quickly and knowledgebly, we never felt rushed, and were never pressured into looking at vehicles that did not match our spec questions were answered quickly and knowledgebly, we never felt rushed, and were never pressured into looking at vehicles that did not match our specifications. The purchasing/paperwork process was the quickest we have experienced. Maggie was a pleasure to work with, as was the rest of the team that assisted us. We will definately recommend the dealership in the future! More

The reason that I have choosen to give such an outstanding rating is because Maggie Carrigan not only exceed my expectation but her personality was friendly and inviting. She assisted me 2 years a outstanding rating is because Maggie Carrigan not only exceed my expectation but her personality was friendly and inviting. She assisted me 2 years ago and still contacted me from time to time, to see if I was still looking for a Van. And when the time came to purchase a van she was the first person that I came too, and she assisted in helping me get into the one that best suited me and my family. She remembered details about my needs 2 years later and that to me is what customer service is all about. She is a very good sales person and I would recommend her and Lake Norman to anyone around. Thank you Maggie for all your help. More

Great service from both salesman and finance were terrific. I would recommend this dealership to anyone looking to buy a new or preowned car truck or suv terrific. I would recommend this dealership to anyone looking to buy a new or preowned car truck or suv More

We had a great experience with Kenny and Christina. Kenny made the trade in and purchase of a new vehicle very easy. We were quickly able to identify what we wanted and understood the different models Kenny made the trade in and purchase of a new vehicle very easy. We were quickly able to identify what we wanted and understood the different models available and corresponding pricing. He was able to identify what we wanted quickly that was in transit for a 2014 model. The best part was the dealership went ahead and executed the transaction with us, took our trade and then gave us a comparable loaner for a week until our vehicle arrived. Communication and responsiveness was very good throughout the entire transaction and the dealership was very accomodating. The experience with the finance manager was very good with no pressure around add ons. All in all, we had a great experience. More

Carey was very friendly and knowlegeable about product. I felt like i got a fair price for my tradein and for the used dodge 2500 i purchased. Overall a very good experience. Thank you Mike Willis felt like i got a fair price for my tradein and for the used dodge 2500 i purchased. Overall a very good experience. Thank you Mike Willis More

This was by far the best experience I have ever had purchasing a new vehicle. The sales team here is second to none! Mark is a wealth of information, spending ample time going over each option, featu purchasing a new vehicle. The sales team here is second to none! Mark is a wealth of information, spending ample time going over each option, feature, discount, etc. He really made decision making as easy as possible, answering all my questions and providing side by side comparisons. Christina made the financing piece smooth and seamless. She prepared all the paperwork before I arrived, so all I needed to do was sign. This is usually a tedious process, but thanks to her efficient style, I was out the door in minutes. She was a pleasure to work with. Overall, I give Lake Norman Chrysler, Dodge, Jeep, Ram the highest marks. I have been using the service department for years, so I know they will take good care of my vehicle. Their attention to detail is what will keep me coming back for years to come! More

Everyone at Lake Norman made purchasing a car pleasurable. We received great service the moment we walked in the door. Working with the staff made the hour and a half drive worthwhile. pleasurable. We received great service the moment we walked in the door. Working with the staff made the hour and a half drive worthwhile. More