Lake Norman Chrysler Dodge Jeep Ram

I recently inquired with this dealership about the 2014 Jeep Wrangler Unlimited. I was contacted by Sam Dewitt. I communicated with Sam via email for a few days before making the decision to visit the deal Jeep Wrangler Unlimited. I was contacted by Sam Dewitt. I communicated with Sam via email for a few days before making the decision to visit the dealership for a test drive. From the beginning Sam was awesome. He was very quick to respond to my inquiry and answer any questions I had. He worked with me via email to get some questions out of the way, to avoid wasting my time at the dealership. Once I came to the dealership and met Sam, I was pleasantly surprised. Every other experience I've had with purchasing a car has been a huge headache. I've felt like I wasn't being told whole truths and that I was being pressured to buy a vehicle I didn't really want simply to remove one the dealership already had on the lot. I've always felt like I had to be on the defensive, and push to get honesty from the salesman I was dealing with. Never did I feel this way with Sam. From the beginning he listened to what I wanted and I never felt pressured to purchase a vehicle I didn't want. He found exactly what I wanted, understood where I wanted my payment to be, and made it happen. It was the quickest, most painless car buying experience I've ever had. He has a comforting way about him, that makes you feel like he's a friend, not a salesman. In addition, each time I visited the dealership and crossed paths with an employee, I was asked if I would like something to drink, if I was being helped, and if I needed anything. I've never seen such excellent customer service by all employees. Even though I wasn't dealing with them, they offered their time to make sure I was taken care of. This has by far been the best experience with buying a car that I've ever had. This is what creates repeat customers. I will spread the word about Sam and Lake Norman Chrysler Jeep Dodge because of this experience. More

Like most people, the thing I hate most about car shopping is the overzealous car salesman. The one that follows you around and tries to sell you on every car sitting on the lot except the one you re shopping is the overzealous car salesman. The one that follows you around and tries to sell you on every car sitting on the lot except the one you really want. Well, I did not experience that with Willie Brown. I walked into the dealership, stated I wanted a 2013 Dodge Charger with a HEMI, and 20 minutes later Willie showed me my new baby. The car happened to be showroom floor model with every bell & whistle I could think of and even a few I had not thought of. Willie was very well versed on the vehicle. He walked me through each feature, element, and nuance of the vehicle step-by-step from memory. By the time I picked my car up two-days later, thanks to Willie, I was able to just get in and drive. The radio, clock, and all other essentials were already programmed. About two weeks later, when I went in to pick up my tag, I voiced some concerns about engine sounds and Willie quickly suggested we take a spin. He listened to the vehicle and was able to assure me that everything was in working order; only an experienced and knowledgeable salesman could do that. Willie Brown has made this the best car-buying experience of my life. I will definitely be a repeat customer and have already referred several people to Willie and Lake Norman Chrysler-Dodge-Jeep. The entire team at Lake Norman Chrysler-Dodge-Jeep from reception to finance is very customer-centric. The level of commitment to a satisfying customer experience is amazing. I also want to commend Qwame Jackson and Richard Dean on their part in making my transaction a smooth and successful event. Willie, Qwame, and Richard keep doing what you best. Thank you and I wish each of you and the entire dealership continued success and prosperity. More

Mark was very patient with me and my decision to buy the 2013 Dodge Ram. Service was great and was very welcomed by everyone in the business. Got a great deal with the USAA Car buying Service and was very h 2013 Dodge Ram. Service was great and was very welcomed by everyone in the business. Got a great deal with the USAA Car buying Service and was very happy with my new Purchase. Thanks Mark. More

Just purchased a 2006 Dodge Durango for my son from Lake Norman Chrysler. Willie Brown did an outstanding job of keeping the purchasing process quick and free from any hassle. Christina in finance was amazi Norman Chrysler. Willie Brown did an outstanding job of keeping the purchasing process quick and free from any hassle. Christina in finance was amazing and easy to work with. Terry in the service department did a great job of confirming the mechanical functationality of the Durango and brought me great confidence in my purchase. By far my easiest and most enjoyable car purchase in 30+ years of buying vehicles. Good job Lake Norman team! More

Mark Mosayebi did an excellent job helping me find the right truck, expediting my paperwork and delivering my truck on time and in perfect condition. My overall experience with Lake Norman Chrysler Jeep D right truck, expediting my paperwork and delivering my truck on time and in perfect condition. My overall experience with Lake Norman Chrysler Jeep Dodge Ram was again excellent. This is the second vehicle I have purchased from Mark and certainly not the last! More

September 18, 2013 I would like to say thank you to Mark September 18, 2013 I would like to say thank you to Mark and the other staff members for making my new car buying experience the best ever. Mark wa September 18, 2013 I would like to say thank you to Mark and the other staff members for making my new car buying experience the best ever. Mark was very helpful. I explained my credit history problems to Mark; he listened and assured me that LNCDR would be able to obtain financing for me. I told him the payment amount that I felt most comfortable with, and finance set it above that amount. (But the amount above is to cover warranty/gap coverage). I am very pleased with the Dodge Dart, and the payment amount. I feel that Mark listens to the customers, and accommodates them. My overall experience with LNCDR was a wonderful experience. I have referred two of my co-workers to purchase their next vehicles with LNCDR. Sincerely, Brenda Mash Stony Point, NC More

Mark and Tracy made buying a vehicle nice and easy. They were both professional, friendly and honest. We got a great vehicle in our price range that will work with our family. The warranty, tires for life, were both professional, friendly and honest. We got a great vehicle in our price range that will work with our family. The warranty, tires for life, service program and roadside assistance package made it a great deal and gave us everything we need to care for our new vehicle. All of the people at the dealership were great to deal with. Thanks Mark and Tracy! More

Lucas Brewton was an outstanding salesman. He and Brian made this experience my best ever in car purchasing! The dealership is VERY lucky to have two stand up guys like this who were not pushy in the slig made this experience my best ever in car purchasing! The dealership is VERY lucky to have two stand up guys like this who were not pushy in the slightest unlike most other dealers. Cheers! Jack Arnold More

Maggie and Brian were so good. They really did go out of their way to help us. They were friendly and paid attention to what we wanted and didnt want. My Mom and My brother bought 2 new Jeeps. I went back their way to help us. They were friendly and paid attention to what we wanted and didnt want. My Mom and My brother bought 2 new Jeeps. I went back to buy one and my experience was not great but I gave them another try and Maggie and Brian made me forget about the first salesman. More

Hello All, I wanted to let everyone know, that my Hello All, I wanted to let everyone know, that my purchase of a new 2013 1500 Ram was very pleasurable at Lake Norman CJDR. Especially with the monie Hello All, I wanted to let everyone know, that my purchase of a new 2013 1500 Ram was very pleasurable at Lake Norman CJDR. Especially with the monies offered and accepted on my trade-in. Maggie Carrigan and all of the other dealership staff were honest, polite, and helpful throughout the entire purchase experience. I highly recommend purchasing a vehicle at Lake Norman CJDR. Sincerely JT More