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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.6
4,847 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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20320 Chartown DR

Cornelius, NC

28031

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Showing 4,847 reviews

December 11, 2023

They are a very nice staff to deal with and are very knowledgeable on there products More

by texcwby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2023

I purchased my Jeep at this dealership 6. 5 years ago and have serviced it exclusively there. Prior experience when Ty was working there was excellent. This past visit was far too slow for a p More

by edtetreault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christa Cook
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Edtetreault, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to us at (704) 896-3800 to speak to our manager, Judd Kall or Brandon Spennard, directly.

December 10, 2023

Everyone was couturious and made the experience great. Car was detailed and ready to go. More

by bkuthan13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Clamon
Dec 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 10, 2023

The team always does a great job and I appreciate it very much. Thank You again More

by smithkevin404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Curatolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 10, 2023

I recently purchased a new Grand Cherokee L Summit from "Lake Norman Chrysler Dodge Jeep Ram", and I'm thrilled to say it was an exceptional experience from beginning to end. The car arrived in impeccable More

by arunkumarmallick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amari Duncan (5 star), Colin Patter(5 star)
Dec 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 09, 2023

Nicholas was there early, very polite and helpful. Couple minutes and I was out. He texted during the day, my truck was ready when he said it would be. More

by NORM8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 09, 2023

Great communication throughout. Appreciate the updates and it was ready by time I requested. Thanks. More

by Cbinjax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 09, 2023

Jeffrey and Christa were very knowledgeable and provided me with great service during my visit. More

by nbdelta10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey King was great!!
Dec 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 09, 2023

"We'll try to have your car available by the end of the day." A 10:30 appointment for a diagnostic check, and all I got was "try?" More

by rickkent87
Recommend Dealer
Yes
Employees Worked With
Christa Cook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Rickkent87, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager, Judd Kall, would really like to speak with you more regarding this matter. Please reach out to us at (704) 896-3800. We look forward to hearing from you.

December 09, 2023

Excellent service and support from the service associate and suggestions on what work was needed. More

by pabrown10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

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