Lake Norman Chrysler Dodge Jeep Ram

I found Mark very helpful and getting me into the vehicle of my choice and in the price range I was looking for. of my choice and in the price range I was looking for. More

Jacob was great at the service center and was very helpful. He needs more money helpful. He needs more money More

Jacob going above and beyond as usual - Quality work by the technician and my Jeep came back immaculate under the hood and outside - Great job all!... the technician and my Jeep came back immaculate under the hood and outside - Great job all!... More

I have a Smartadvantage Plan which allows for 9 oil changes. This last time I took my car in for service they charged me for an oil change .I wish they would double check before charging me. I purchase changes. This last time I took my car in for service they charged me for an oil change .I wish they would double check before charging me. I purchased this 1 year ago and forgot. I am waiting for the service department to call me back and resolve. Otherwise everything was great. Just an inconvenience to resolve this. More

Staff friendly. .courteous..helpful. waiting area was clean and open. Wait wasn't too long for an oil change .courteous..helpful. waiting area was clean and open. Wait wasn't too long for an oil change More

Jacob was helpful and efficient. Waiting room was comfortable with minimum wait time for the service. Waiting room was comfortable with minimum wait time for the service. More

Excellent customer service from Erik. Very knowledgeable. Very clean waiting room. I will return for my next service. Very knowledgeable. Very clean waiting room. I will return for my next service. More

Very responsive with great service. Not a hard sell. Worked with me on pricing my deal. Not a hard sell. Worked with me on pricing my deal. More

The service team has been very good about following up. My Jeep needed service and the parts were backordered. They called and scheduled me as soon as they came in. I like the texting updates. My Jeep needed service and the parts were backordered. They called and scheduled me as soon as they came in. I like the texting updates. More

When we brought our jeep in for a check engine light, things started off a little bumpy but at the end of our experience the only thing I can say is that the dealer and service depart did really well by things started off a little bumpy but at the end of our experience the only thing I can say is that the dealer and service depart did really well by us. Brian johnson listened and at the end of the day, I feel they took really good care of us. More