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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,773 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,773 reviews

February 23, 2023

Lake Norman Dodge has been my dealership for the last 8 years, I have purchased 3 cars from them and I drive an hour one way to do anything on my cars because of the customer service More

by Hebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas from service
Feb 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review for our dealership and the continued loyalty over the last 8 years! We look forward to working with you more in the future!

February 23, 2023

Great customer service Fast service Will always return for service and parts. Friendly and helpful employees More

by mmihalovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Feb 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for such a great review! We hope to work with you more in the future!

February 22, 2023

Bought my truck here and take it here for service, never had a complaint with their service personnel. The young lady who took my truck in and rang me up on the way out was very personable and kept in conta More

by badnews01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
Feb 25, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your loyalty to us! We appreciate you!

February 22, 2023

Chuck kept me updated on what was happening with my car in a timely manner. Ban service to and from my home was on time and great More

by daveharkins45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Feb 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for a great review! We look forward to working with you more in the future!

February 22, 2023

Other than being incorrectly told I had to wait to bring my JEEP in until my assistant was working and could not schedule with anyone else, which made me wait an extra week, everything was good. Ty and Eric More

by AMBER7870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty - 4 stars as well, Erik Hardin
Feb 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your review, Amber! We are glad to hear that you enjoyed working Erik and Ty! We will be sure to bring these concerns regarding scheduling to our Service Director to have these issues addressed, promptly. Thank you for brining this to our attention.

February 22, 2023

The sales person I worked for did a great job of reading the room. He knew what I was looking for and what price would be acceptable. I would have never found the 300s on my own. More

by ajdykes1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Burner
Mar 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you!

February 22, 2023

Service experience was very good. Jacob Preston was very knowledgeable and kept me informed throughout my visit. I highly recommend both the dealership and Jacob. More

by 1aircav68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Feb 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the 5-stars! We look forward to working with you more in the future!

February 22, 2023

Service reps are always friendly an knowledgeable and my service is always completed to 100% satisfaction More

by Kennymcconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner, Jacob Preston
Feb 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for a great review, Kenny! We look forward to working with you more in the future!

February 22, 2023

Very through and attentive. Much appreciated. Chuck was great to work with and helped us very well. More

by EBABCOCK1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Mar 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you!

February 22, 2023

My service was on time, informative, and professional. It was greats service and I will be back as this was my first time visiting More

by sain2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Murrell
Feb 25, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you!

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