
Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
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Great experience all around. One of the quickest and most efficient car purchases ever and the team was very friendly and accommodating. One of the quickest and most efficient car purchases ever and the team was very friendly and accommodating. More
Everyone at Lake Norman Jeep was extremely helpful and thorough in the leasing process. I enjoyed my experience and look forward to coming back and recommending to all friends and family. thorough in the leasing process. I enjoyed my experience and look forward to coming back and recommending to all friends and family. More
The service was fantastic. They were very straightforward and knowledgeable. Chris was the absolute best. They also saved me a significant amount of money and time. Love my new They were very straightforward and knowledgeable. Chris was the absolute best. They also saved me a significant amount of money and time. Love my new Grand Cherokee 4XE! More
My Jeep wouldn’t start one random morning but the screen and lights came on. I took it to get it looked at and they said it was the battery. Between the mechanic fees and the actual batter I paid $500. A and lights came on. I took it to get it looked at and they said it was the battery. Between the mechanic fees and the actual batter I paid $500. A little insane I thought, but hopefully it’s fixed as I’m pregnant and don’t want to be stranded somewhere. Fast forward to today, the “check engine” light came on. I called and told them if this is not something the mechanic should’ve caught since they “checked everything” a week prior. The lady that answered my call told me with an attitude this usually just means I need an oil change. Weird I thought, never had that come on for an oil change. She had an attitude and told me she would transfer me to the service guy that handled my car when I took it in. This guy told me that the light was not on last week so they wouldn’t haven been able to catch it a week prior. But again, they “checked everything”. He was also short and dismissive. Needless to say, I’ll never buy a car from here again, or service anything through them. Awful customer service, and made me feel like I was crazy for calling in about this, a week later. Disappointment is an understatement. More