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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.6
4,835 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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20320 Chartown DR

Cornelius, NC

28031

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Showing 4,835 reviews

December 29, 2023

I’m still having the same issue I took it in for oil or transmission fluid is leaking. More

by KBBARKSDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for your negative experience. We would like to learn more and work towards a resolution with you. Please reach out to our customer service manager, Claudia Soto, at csoto@parksautogroup.com

December 29, 2023

Jacob always makes me feel taken care of, and keeps me updated. The cost is a little more, but the security is worth it. More

by katnjoendog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 29, 2023

My experience at this service center was good. The car was done at the time promisted while I waited More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again in the future

December 29, 2023

Chuck was friendly and helpful. Great car at a fair price. Easy process. Highly recommend. More

by kylejohnson0401
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charles Koenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We appreciate you taking the time to leave an excellent rating! Your satisfaction is important to us!

December 29, 2023

From the moment I drove up until my jeep was returned to me, perfect experience. They completed everything and did so on time as promised. Thomas was extremely helpful and kind, he provided superior custo More

by hshowalter60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 29, 2023

Morgan was very pleasant and accommodating. Has followed up with us as to our satisfaction with vehicle. More

by imilkguernseys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Morgan Jones
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 28, 2023

The staff was very helpful and friendly. The only thing that I would change is, I wish they would not have lost the key to the vehicle that I purchased and they would have had the new key ma More

by bobham2123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Blue
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things. Your business is very much appreciated!

December 28, 2023

Service team made certain we were completely satisfied. Service was performed well and I. The time expected. Communication was very nice with multiple updates. More

by coffeefor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again in the future!

December 28, 2023

Excellent service. No issues. They even fit me in without an appointment, and the new facility is first rate. More

by steve@baiera.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 28, 2023

The dealership was very professional. It also offered a great space to wait and enjoy a coffee and snack while my car was serviced. More

by brian.miller2289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mauney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

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