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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,773 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,773 reviews

May 21, 2023

Awesome staff Dan was great took care of my Jeep and shuttled me home and pick me back up when my vehicle was ready More

by COLBYSEAN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Baker, Gary Whitbeck, Dan Gordon
May 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with Dan and appreciate your kind words.

May 21, 2023

Excellent customer service. Kept up to date on my vehicle service time and advised on time sensitive service items. More

by agserrano185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
May 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the positive review! We appreciate your support and feedback.

May 21, 2023

Great dealership. I have bought three jeeps there. My mechanic was great. I hope to get him every time. More

by erikmilesmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Miles TEN STARS!, Christa Cook
May 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with Christa and Nick and appreciate your kind words. We look forward to servicing you more in the future!

May 21, 2023

The dealership got the vehicle in, the work done, and me back on the road in less time than predicted. Very speedy repair! More

by theomuel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
May 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with Jacob and appreciate your kind words. We look forward to working with you more in the future.

May 21, 2023

Chuck Conner is terrible. He added some services to my oil change that was like $400 and didn’t make it clear it was gonna be that expensive. My fault for signing and not chec More

by tyler.patterson35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Conner
May 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for any inconvenience caused. We take customer feedback seriously and would like to address your concerns directly. Please contact our Service Director, Brian Johnson at bjohnson@lakenormancommercialcenter.com or our Customer Relations Manager Hannah Smith at hsmith@lakenormanchrysler.com, so we can work towards resolving the issue.

May 20, 2023

Always on top of things. Very good speedy work. Always friendly and courteous. I'll be back. More

by goins.jf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dellorso
Jun 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

May 20, 2023

Great job to our sales associate, Owen Markulin. The whole team worked together to make it a great experience. More

by markulin5fam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas O Markulin
Jun 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

May 20, 2023

Our buying experience was pleasant. The vehicle we were interested in was not on the lot. The team worked diligently to match a vehicle to our liking and exceeded our expectations. Erik More

by kipdevon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Parada, Willie Brown, Vu Vo
Jun 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

May 20, 2023

Service was great - outstanding. All my questions were answered, also. Chuck Connor was extremely helpful. More

by bwdaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Jun 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

May 20, 2023

Kelly was helpful and professional. My car was ready and clean in time quoted. Thank you More

by athenaclunan
Recommend Dealer
Yes
Employees Worked With
Kelly Murchie
Jun 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

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