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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,773 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,773 reviews

June 07, 2023

Great service as usual. Fast, courteous and friendly. They serviced my vehicle right the first time. More

by procurement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Don’t Remember
Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 07, 2023

Great employees make a great dealership. LNCDJR has great employees, especially with Sal in service and Brady as a Techincian. These men do an excellent job with my service needs. More

by joel53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal, Brady
Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 07, 2023

My car and time was used and I am having to take my car back. My Jeep is doing the same as before. I am having to take my Jeep back in. So, I'm not happy and inconvenienced. Also, there are no loaner cars More

by lnew35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Conner
Jun 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for the inconveniences. We will be forwarding you concern to the Service Management team to have this addressed.

Jun 08, 2023 -

lnew35 responded

I hope this can be resolved, as I am being treated like I am a crazy lady. I am a very smart and educated Nurse.

June 07, 2023

Everything went very well. They were super accommodating and no pressure. Next time I'm in need of a car, I will start there. More

by mr.terack
Recommend Dealer
Yes
Employees Worked With
Erin Jensen, Charles Koenig, David Berg
Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 07, 2023

Sales team and finance were great but the service side was disappointing didn’t get my Jeep at time it was promised and waited an entire day to receive More

by BMATTHEWS524
Recommend Dealer
Yes
Employees Worked With
Ben, Whitney Evans, Christa Cook
Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review while working with our dealership. We will be forwarding your review to our Service Management team to work on making improvements to our extended wait time.

June 07, 2023

It was good they told me everything that was wrong with my car and fixed it More

by andersonmyron504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 07, 2023

I have always had a positive experience, both in the sales and service departments. I came in recently for a state inspection on my jeep and Nick Miles did a spectacular job. He is an asset to your com More

by erikmilesmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Miles
Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 07, 2023

I always get great service here, I would recommend them highly to any of my friends and family. More

by WLGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gibson, Donna Mauney, Erik Hardin, John Cauble, Grant Baker, Brian Johnson, Mark Wright, Jason White, Vu Vo
Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 07, 2023

Jwan made what is usually a daunting task, very enjoyable. He is very knowledgeable when it comes to explaining vehicle features and knows how to get you exactly what you ask for. He even followed More

by nclarry18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juwan Clark, Grant Baker
Jun 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 07, 2023

We have bought our last 4 cars at Lake Norman CDJR and that won’t change going forward. Gary Whitbeck was great to work with, the buying experience was easy. More

by TODDH3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brown, Grant Baker, Gary Whitbeck, Matthew Finneran
Jun 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

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