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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

Overview
Employees
Reviews
Vehicles
4.6
4,834 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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20320 Chartown DR

Cornelius, NC

28031

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Showing 4,834 reviews

February 02, 2024

Clean, responsive, and caring. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. More

by angela.richard5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mauney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noreen Ianniello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Dellorso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Curatolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us!

February 02, 2024

Very professional and knowledgeable about my vehicle willing to go above and beyond what I had scheduled to have done they provided information about services that I need to in future I will not take my More

by kevinwilhoit26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

February 02, 2024

Great customer service, my service representative really took care of me! Very happy with my service! More

by kanisa.kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Kanisa, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2024

Service rep was great to work with . Kept me informed of progress . Listen to customers concerns and provided high quality service. More

by Shorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Straughn
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Feb 05, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please don't hesitate to reach out to us if there's anything more we can do!

February 02, 2024

We had a fantastic experience with Maggie at Lake Norman! We were problem customers from the start, and very specific with our budget and what we needed for our family. We are expecting our first child this More

by Tia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cauble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Patten
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Feb 03, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Tia, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

February 01, 2024

Prompt, courtesy and skilled staff made for a seamless visit when arriving for an oil change. More

by cjohnson470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 01, 2024

Lake Norman Chrysler Dodge Jeep Ram and (Nick Guidi) are the best, Nick took me through my problem step by step and guided me down the right path to get my Truck back as quick as possible, Thank you Nick More

by royalwulff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

January 31, 2024

This is a very very very very very every very very very fine dealership. Good More

by Tjtaylor48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

Everyone went above and beyond to assist us with another Jeep product. Amazing customer service! More

by dconsider1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mauney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Whitbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Grainger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike King; Jordan Reedy; Colin Patten; Lizzy Black; Randy Lorelike; Mark Mosayebi
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Jan 31, 2024 -

dconsider1 responded

Everyone went above and beyond to assist us with another Jeep product. Amazing customer service, rock star Sales Person (Gary Whitbeck), amazing team at this location. Thank you everyone!

January 31, 2024

Service department worked very hard to identify the issues with my truck and insure it was taken care of and repaired in a timely manner. More

by allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Straughn
Report | Print
Feb 02, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Allen, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you have any further questions, please give us a call. We're always happy to help!

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