Lake Norman Chrysler Dodge Jeep Ram

Everyone was very pleasant to work with. I really enjoyed the outdoor open seating area. I really enjoyed the outdoor open seating area. More

Excellent service and nice customer lounge… the wait was not as long as expected and nice to see the showroom next door to see the models for sale not as long as expected and nice to see the showroom next door to see the models for sale More

Friendly service, comfortable waiting area. Was able to sit outside and enjoy the weather while waiting for an oil change. Was able to sit outside and enjoy the weather while waiting for an oil change. More

Kelley Murchie provided exceptional service and communication from the Service department. The process of scheduling, dropping off, servicing and picking up was professional, courteous and efficien communication from the Service department. The process of scheduling, dropping off, servicing and picking up was professional, courteous and efficient. Good job! More

Just focussed on getting a sale. Poor customer service and do not follow up on agreements made during sales negotiations. They just want to take your money. Purchased a vehicle whic Poor customer service and do not follow up on agreements made during sales negotiations. They just want to take your money. Purchased a vehicle which ended up with numerous issues that were not fixed within 30 day period. Returned vehicle and could not receive refund so had to get another vehicle which again had issues. These were fixed but still waiting for dealership to issue full refund on 1st vehicles finance payments and fulfil their obligations of the sales agreement on 2nd vehicle. 1st vehicle was purchased on August 11th and this saga is still ongoing 3 months later! More

Very happy with Mark and my experience at Lake Norman Jeep. Mark was efficient and made out process quick and easy! Jeep. Mark was efficient and made out process quick and easy! More

Sales team are very good. The after care has a lot to be desired. Could not get a call back about my tags, even after speaking with several different people. The after care has a lot to be desired. Could not get a call back about my tags, even after speaking with several different people. More