Lake Norman Chrysler Dodge Jeep Ram

Total lack of communication from service staff. Had to return many times for unfixed issues. Over torque lug nuts to where they all snapped off except for one. Super dangerous!!! Had to return many times for unfixed issues. Over torque lug nuts to where they all snapped off except for one. Super dangerous!!! More

Gary was great to work with. Definitely recommend him to friends and family. He has followed up with us multiple times and seems genuinely interested in assisting us. Definitely recommend him to friends and family. He has followed up with us multiple times and seems genuinely interested in assisting us. More

I had a great experience purchasing my new Grand Cherokee. Mark was great and made the whole process very easy. I highly recommend him and lake Norman CDJR dealership. Cherokee. Mark was great and made the whole process very easy. I highly recommend him and lake Norman CDJR dealership. More

Excellent service! Thanks so much to everyone for your great customer service. I love the new location! Thanks so much to everyone for your great customer service. I love the new location! More

I’ve been working with this dealership off and on since 2020. I finally decided to pull the trigger. Jesse was great to work with, no pressure, no games and attended to my wants and my needs in a new vehic 2020. I finally decided to pull the trigger. Jesse was great to work with, no pressure, no games and attended to my wants and my needs in a new vehicle. The dealership also was great to work with. They took the time to answer any and all of my questions that were above Jesse’s pay grade. The dealership went above and beyond to make sure they made good on their promo commitment and jumped through some hoops to cut me a check as I waited in the lobby 10 days before my first payment. The folks I interacted with through-out honored their values of commitment, teamwork and urgency. I will be back for my next vehicle when it’s time. More

Great service great communication by Kelly the service area looks great except the coffee machine was broken on a very cold day area looks great except the coffee machine was broken on a very cold day More

Brand new car is having service issues. Dealership offered $9k less to buy car back after car sat in service for 4 of the 10 weeks I owned vehicle. Dealership offered $9k less to buy car back after car sat in service for 4 of the 10 weeks I owned vehicle. More

They do good work. ..the new building/Office is state of art and hip....love getting my car fixed here. I' even purchased a Dodge Charger for my son here... ..the new building/Office is state of art and hip....love getting my car fixed here. I' even purchased a Dodge Charger for my son here... More

Great service . Punctuality and took care of me in a reasonable time. Technician did a great job and fixed me up right away. Punctuality and took care of me in a reasonable time. Technician did a great job and fixed me up right away. More

Great customer service. I took my vehicle in for service I waited for my vehicle I was informed every step of the way. My vehicle was done in the time frame that I was told. I took my vehicle in for service I waited for my vehicle I was informed every step of the way. My vehicle was done in the time frame that I was told. Great experience. More