
Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
Filter Reviews by Keyword
By Type
Showing 5,773 reviews
The staff in the service department is not very friendly. In particular the woman I dealt with was very short and rude. I have been a customer for years and even you used to wash and detail my car before pic In particular the woman I dealt with was very short and rude. I have been a customer for years and even you used to wash and detail my car before picking it up and you do not do that anymore which is quite upsetting. No one even notified me of the new service location either. I went to the original dealer that I have gone to for years and was then told they are only for used cars. IT was very upsetting. More
I was able to make an appointment promptly and with ease. Chuck is always very welcoming and responsive. I had an oil change and tire rotation. They also double checked my tire tread depth. So far three ti Chuck is always very welcoming and responsive. I had an oil change and tire rotation. They also double checked my tire tread depth. So far three tires measured 4/32 and one was 3/32 so I have a little longer before receiving the $600 tire incentive. The technician ventured to look at filters as well and did not replace my glove box correctly. I’m happy they checked. I just wish they would have taken the time to properly reinstall things so I did not have to go behind them to correct it. Overall, a smooth, positive experience. More
chris blue did a wonderful job making sure our paperwork was in the right order and even the finance who was over the banking stuff made sure it was right into place and we love our new jeep and it is great was in the right order and even the finance who was over the banking stuff made sure it was right into place and we love our new jeep and it is great on gas it get us to place to place and we thank yall so much both me and my husband recommend yall More
We were treated extremely well from the minute we walked into the dealership until we walked out as new owners of the truck. Joseph was so kind and patient. We appreciate the great customer service! into the dealership until we walked out as new owners of the truck. Joseph was so kind and patient. We appreciate the great customer service! More