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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,773 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,773 reviews

November 29, 2023

We found Lake Norman CDJeep to be outstanding ! The sales staff was extremely personable, helpful, and supportive. It’s a family atmosphere where everyone from the sales reps to the owners were inv More

by rossi1927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
She is not listed
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

November 29, 2023

Great job Chuck! Everything worked out well with the car drop and pick up and the service was completed on time! More

by martylaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

November 29, 2023

Excellent service, as speedy as possible without sacrificing quality work. Jacob is awesome and very helpful. More

by david.lowell.jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2023

Very clean but the communication could have been better on how long the service would take. More

by bessig324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 27, 2023

Polite and helpful. Chuck is always pleasant to work with. We will continue to have our vehicles serviced there. More

by bcshepler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2023

Have always been easy to work with Stephon’s and mark both are great to work with. More

by PETE3190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2023

The sales team is very inconsistent and quite honestly, very dishonest!! I would NEVER purchase another vehicle there, nor refer anyone LNCDJR. More

by allisoncandelora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike King, Diamond Lovell
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Allisoncandelora, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (704) 896-3800 so we can work towards a resolution. We look forward to hearing from you.

November 27, 2023

I asked for a tire rotation while I had my car in for an oil change. Upon returning Kelley said they did not rotate the tires because I was in need of new tires. She said it would be a waste of money. She More

by bevblake11925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelley
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 27, 2023

Very polite and courteous. Nick was helpful and my truck was ready when he said it would be when I checked in. More

by WHEELER49ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2023

Juan was great and the guys in the showroom that walked through the paperwork were professional and knowledgeable. It was painless. More

by OKOEHLERHOMES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you have any further questions, please give us a call. We're always happy to help!

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