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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,773 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,773 reviews

December 01, 2023

Service experience was great. The advisor made it easy approach to problem resolution. Coffee was good. More

by kbnikhil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
Dec 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 01, 2023

Professional and timely service. The service representative was outstanding. He provided an excellent experience. Very pleased. More

by joncango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
Dec 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 01, 2023

Great customer service, quick and professional! Jordan Reedy got me in and out in the amount of time he stated. More

by epeters1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Reedy
Dec 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2023

we like this place,and have been customers here for 8 years..we leased 3 vehicles and became very friendly with many people that work there,from all departments.. More

by tonyptrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mauney
Dec 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2023

Chuck provided great customer service, explained everything to me thoroughly and helped me get on my way promptly. Thank you! More

by Rex12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Rex12, we are very happy to have provided you with such a positive experience!

November 30, 2023

Great inventory. Mark M. helped me to get the vehicle I wanted at a good price. He is professional and doesn't waste my time. If I need another vehicle I will be back More

by BUELINLR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi, Wes McCullar
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

November 30, 2023

My vehicle was there 4 days, I item of four was repaired and when I picked it up it was filthy ! Waiting for part to come in , hopefully next appointment goes bettet. More

by danrusso1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Guidi
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Danrusso1970, we're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (704) 896-3800 so we can work towards a resolution.

November 29, 2023

Very good result to a very bad situation - Jeep transmission died (42000 miles) while on vacation. Chuck Conner and the Service team performed miracles and (1) got a new transmission (it was the on More

by scoochbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2023

Maggie is always great to work with. She had the Wagoneer waiting for us when we arrived More

by THE PRICE'S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan, John Cauble
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

November 29, 2023

Jacob did an excellent job of listening to any concerns and taking care of my service needs on our new Chrysler Pacifica. He's a great team member! More

by rsmcglothlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you have any further questions, please give us a call. We're always happy to help!

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