Back

Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,773 Reviews

20320 Chartown DR

Cornelius, NC

28031

Directions

By Type

Showing 5,773 reviews

December 03, 2023

I had a great experience buying my Challenger. Morgan was AMAZING! I will happily do business again here. More

by monty.montgomery73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Jones, 5 stars, Morgan Jones
Dec 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 03, 2023

Had great service. Thermostat went out and it was fixed and I drove vehicle home that day More

by ALICIALINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Lang, Josh Shook, Jacob Preston, Jason White
Dec 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Alicialinger, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge

December 03, 2023

Very nice, comfortable and professional. Although, I do miss the fresh baked cookies and popcorn that made the wait worthwhile. More

by shareej22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mauney, Chuck Conner, Tom Robinson, Jacob Preston
Dec 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Shareej22, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

Friendly and good service, worked with time limits that I needed to get service done. More

by george@fountasnc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Curatolo, Nick Guidi
Dec 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi George@fountasnc.com! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 03, 2023

I brought my Durango in for an oil change and the very next week my oil was leaking. I literally waited 3 hours before I had to ask about my vehicle then another 30 minutes for them to let me know what w More

by SABRINAGLENN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Her name is not listed
Dec 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Sabrinaglenn77, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We hope you are willing to give us another chance. Please reach out to our Customer Relations Manager at hannah@parksautogroup.com.

December 03, 2023

It took 3 full days to service my vehicle. They emailed me with an estimate but the email was incorrect. No one followed up with me to see if I received the email. It was not until I called to More

by BPARLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue.
Dec 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Bparliam, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to our Customer Relations Manager at hannah@parksautogroup.com.

December 03, 2023

Excellent transaction as I purchased my first Jeep. Fair pricing on the trade and the new vehicle. More

by smith.jeff.811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Pugh, Phil Grainger, Joseph Wassong
Dec 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Smith.jeff.811, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2023

The first few experiences were a little difficult when our car was called in for a recall and there was not a rental ready for me even though it had been set up. Jacob helped us out the third time this ha More

by stephen835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Dec 04, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2023

They did not do what I asked for but elected to do service at MUCH higher cost than the e-mail they sent me. More

by vicblack1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Dec 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Vicblack1, we regret to hear that you are displeased with your recent experience with us. We hope you are willing to give us another chance. Please reach out to our Customer Relations Manager at hannah@parksautogroup.com.

December 01, 2023

Helpful and quick. Fixed the problem and filled my washer fluid without me asking for it More

by berry.stikeleather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mauney, Chuck Conner
Dec 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
132
...