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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,773 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,773 reviews

December 05, 2023

My experience was good, however last time I got my oil checked my oil sensor was not reset. More

by smushedpoptart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dellorso
Dec 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

I was very impressed with how quickly I was able to get my vehicle serviced especially at the last minute before a major holiday!! More

by young.kierraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Tucker , Jacob Preston
Dec 07, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

December 05, 2023

It seemed very unorganized while I was there. I waited for quite awhile before I was helped for a scheduled service appointment and then when I received a text that my vehicle was ready I again h More

by jakepennington3687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Preston, Christa Cook
Dec 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We are disappointed to hear that you did not have a more positive experience with us at Lake Norman Chrysler Jeep Dodge. We appreciate you bringing this experience to our attention. If you are willing, please contact our Service Director, Judd Kall, at (704) 896-3800 so we can work towards a resolution. We look forward to hearing from you.

December 05, 2023

Mark Mosayebi was great to work with. He valued my time and made the process quick and easy. More

by bkmarolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
Dec 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2023

Quick and convenient service Lake Norman Jeep was able to fit us in quickly and communicated throughout the process. More

by bostonharold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Dec 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2023

Excellent experience with the Lake Norman Chrysler Dodge Jeep Ram service dept. They were more than willing to accommodate on an unscheduled appointment. More

by g13turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Dec 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2023

Only 15 words? How about 10 words . I will never buy a car from this dealership again. More

by tsurphlis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon - Sevice Dept. Mgr, Gary Whitbeck, Jacob Preston
Dec 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Tsurphlis, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to our Retail Operations Manager, Mike King at 704-896-3800 at your earliest convenience.

December 04, 2023

Mike and Brayden at Carolina Customs are literally the most amazing guys to work with. The Jeep I brought in is one of 4 that I currently own and one of approx 12 I've owned in my adult life. They solve More

by CHRIS KLEBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Brayden at Carolina Customs
Dec 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Chris, thank you for taking the time to let us know how we did. Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2023

They were good at finding the vehicle I wanted. The sells person was very helpful More

by joshprimm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
Dec 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2023

Absolutely Beautiful Facility, New to the area and Wow! !! Great communication throughout the entire process. More

by gtimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
Dec 06, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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