Lake Norman Chrysler Dodge Jeep Ram

The new shop was nice and provided a good workspace to function while waiting on repairs. function while waiting on repairs. More

Mark was excellent. He called me that morning and got me the price I wanted to pay,I drove out in three hours in a new ram. I still can,t belive it .thank you Mark and L He called me that morning and got me the price I wanted to pay,I drove out in three hours in a new ram. I still can,t belive it .thank you Mark and Lake Norman Chrysler. More

Beautiful and clean new facility. Fast service. Kind, professional, and compassionate team members. Good coffee, other beverages, and nice snacks in the lobby. Fast service. Kind, professional, and compassionate team members. Good coffee, other beverages, and nice snacks in the lobby. More

Customer service was world class. Really appreciate the warranty service and the Uber rides to/from Really appreciate the warranty service and the Uber rides to/from More

Brian was very helpful in helping me to order the car that I wanted. It was an easy experience and he kept me updated throughout the vehicles production. that I wanted. It was an easy experience and he kept me updated throughout the vehicles production. More

An appointment was scheduled easily. Work was done promptly. Was very happy with the service manager. Work was done promptly. Was very happy with the service manager. More

We’ve purchased multiple vehicles from Stephanie Diaz. She’s amazing!! Stephanie and this dealership simplifies the vehicle buying experience. We drive from out of state due to the customer service and to She’s amazing!! Stephanie and this dealership simplifies the vehicle buying experience. We drive from out of state due to the customer service and total buying experience. More

Josh was very kind and friendly. He was very honest and informative. He explained what needs to be done to my car and helped guiding me to make the right choice. He was very honest and informative. He explained what needs to be done to my car and helped guiding me to make the right choice. More

Mark was incredible. Relatable, easy to work with, friendly and made the process easy. Highly recommend Relatable, easy to work with, friendly and made the process easy. Highly recommend More

Three instances in 1 week resulting in little or no customer service. 1) website chat conversation with rep with no follow up response as promised 2) in person service rep in service area said system w customer service. 1) website chat conversation with rep with no follow up response as promised 2) in person service rep in service area said system was down and she could not do anything at all to help me or even schedule an appointment 2) it took 2 1/2 hours of waiting in customer seating area tell me that the 45 minute bulb change could not be completed as promised and that I should pick up the car the next day More