Lake Norman Chrysler Dodge Jeep Ram

Best dealer we’ve had. He let us talk and make the decisions, and helped us make the right one. He worked WITH us and was patient with every question we had as well. Thanks He let us talk and make the decisions, and helped us make the right one. He worked WITH us and was patient with every question we had as well. Thanks for everything! More

10/10 experience. Everything was communicated clearly. I was covered under warranty even though I was 200 miles over. And I had a loaner vehicle the whole time my Jeep Everything was communicated clearly. I was covered under warranty even though I was 200 miles over. And I had a loaner vehicle the whole time my Jeep was in the shop. So appreciative. More

Coming to the dealership on Black Friday of 2023 early in the morning, the crew working looked at us like a deer in the headlights, Charles was kind enough to step up, and assist us in finding the right vehi the morning, the crew working looked at us like a deer in the headlights, Charles was kind enough to step up, and assist us in finding the right vehicle. More

The salesperson I worked with was very knowledgeable and friendly. He had excellent communication throughout. friendly. He had excellent communication throughout. More

Staff was very friendly and helpful. The facilities were clean and welcoming. The only thing I'd suggest is that the volume on the TV be just a little lower - kind of loud in the waiti The facilities were clean and welcoming. The only thing I'd suggest is that the volume on the TV be just a little lower - kind of loud in the waiting area which made it a little difficult to work while I waited. More

Jordan was great. Very professional and knowledgeable. Found the issue and completed service in minimum time. Very professional and knowledgeable. Found the issue and completed service in minimum time. More

Jordan was quick and efficient with my service and recommend services required on my next visit recommend services required on my next visit More

Charles was excellent and kept me posted on progress of recall and regualar oil change and tire rotation. recall and regualar oil change and tire rotation. More

Top class experience and customer service! I highly recommend this dealership and both Mark and Joseph. I highly recommend this dealership and both Mark and Joseph. More

Wasn’t told about new location over the phone. Was told I didn’t need appt for oil change but when I arrived I was asked for my appt time. Took 4 hours for oil change. Unacceptable when it’s suppo Was told I didn’t need appt for oil change but when I arrived I was asked for my appt time. Took 4 hours for oil change. Unacceptable when it’s supposed to be “quick lane”. More