
Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
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overall was a good experience, chuck was very helpful and informative throughout. I will definitely bring my vehicle back the next time it needs service. informative throughout. I will definitely bring my vehicle back the next time it needs service. More
I was disappointed with the overall service. When I arrived I had to wait ten minutes for someone to even engage me. There was no one at the counter. Upon leaving no one reviewed the health re When I arrived I had to wait ten minutes for someone to even engage me. There was no one at the counter. Upon leaving no one reviewed the health report with me. Had I known the tire tread was slow and I needed a new rear windshield wiper I likely would have purchased them. The text with the assessment arrived as I was driving away. Also, I was text that my car was ready and when I came to the service desk I was I had to wait for the woman who was “checking” out my car. I waited nearly 15 minutes. I can appreciate when things are busy I need to wait but the service center was not busy. I was really disappointed in the service and may seek a dealership closer to me moving forward. More
Josh was very nice and helpful. They were very thorough with my car and fixed all of the problems they found. I am very happy with their service! They were very thorough with my car and fixed all of the problems they found. I am very happy with their service! More
I purchased a 2023 Ford Ranger, and had a great experience once I started communicating with Sales Manager, Anthony. I absolutely LOVE my new Ranger ! However, I did not get a temp tag and have experience once I started communicating with Sales Manager, Anthony. I absolutely LOVE my new Ranger ! However, I did not get a temp tag and have still not received the title work. Can someone please advise me about the status of my bill of sale, title app, and title ? More
I had two hours to deal with this. Your dealership was the only one who got this done well prior over phone and text. I didn’t have time for all the in person “let me ask my manager” s Your dealership was the only one who got this done well prior over phone and text. I didn’t have time for all the in person “let me ask my manager” stuff. Great job by everyone at this dealership. More
Jordan Reedy greeted me in the service area and took great care of me. I needed new tires before my inspection for new tags and he ordered them snd had them installed the next day. Then my inspection wa great care of me. I needed new tires before my inspection for new tags and he ordered them snd had them installed the next day. Then my inspection was completed and I was on my way. He explained everything to me snd checked on me as I was waiting. More
Staff was courteous and professional. Appreciated the beverages and snacks available to us while waiting in the lounge area. Only issue was the price of the air filters which seemed hig Appreciated the beverages and snacks available to us while waiting in the lounge area. Only issue was the price of the air filters which seemed high. More