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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,773 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,773 reviews

December 18, 2023

New service location is in progress of becoming state of the art! Great communication on status of repair. More

by paigebolton2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner, Christa Cook, Robert Christman
Dec 21, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate your business and look forward to working with you in the future!

Jan 04, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 18, 2023

overall was a good experience, chuck was very helpful and informative throughout. I will definitely bring my vehicle back the next time it needs service. More

by pcroge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Dec 21, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

Jan 04, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Pcroge, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 18, 2023

I was disappointed with the overall service. When I arrived I had to wait ten minutes for someone to even engage me. There was no one at the counter. Upon leaving no one reviewed the health re More

by matthewahowes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know the name of the woman and do not see her picture.
Dec 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review with our dealership. We apologize for your negative experience during this visit. We would like to learn more and work towards a resolution with you. Please reach out to our customer service manager, Claudia Soto, at csoto@parksautogroup.com

December 18, 2023

Josh was very nice and helpful. They were very thorough with my car and fixed all of the problems they found. I am very happy with their service! More

by msmooch859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Dec 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

December 18, 2023

I purchased a 2023 Ford Ranger, and had a great experience once I started communicating with Sales Manager, Anthony. I absolutely LOVE my new Ranger ! However, I did not get a temp tag and have More

by workout_chic1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Sales Manager
Dec 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We loved to help you reach a resolution on the status of your bill of sale and title work. If you would, please reach out to our customer service manager, Claudia Soto, at csoto@parksautogroup.com or 704-896-3610.

December 16, 2023

I had two hours to deal with this. Your dealership was the only one who got this done well prior over phone and text. I didn’t have time for all the in person “let me ask my manager” s More

by jeffreywsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Gibson, Maggie Carrigan, Willie Brown, Donnie Clamon, Juwan Clark, Michael Botti, Chris Blue, Abby Christie, Mackenzie Gillespie, Camil Guerra
Dec 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 16, 2023

Jordan was very responsive and helpful through the process. Love the new facilities and focus on service experience More

by Brian B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Brian, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 16, 2023

Jordan Reedy greeted me in the service area and took great care of me. I needed new tires before my inspection for new tags and he ordered them snd had them installed the next day. Then my inspection wa More

by annfosterCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Reedy
Dec 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 16, 2023

It’s not only beautiful it’s very efficient and employees are very welcoming and courteous. More

by janshiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Curatolo
Dec 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 15, 2023

Staff was courteous and professional. Appreciated the beverages and snacks available to us while waiting in the lounge area. Only issue was the price of the air filters which seemed hig More

by kven4575
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey King, Christa Cook
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

Jan 04, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

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