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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,773 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,773 reviews

December 25, 2023

Went for an oil change and recall. They kept my Wagoneer for almost three months. Never fixed the creeping noise or the broken tailgate. Managers don’t call you back. They try to low b More

by Cam kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Preston, Dan Gordon
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for your negative experience. We would like to learn more and work towards a resolution with you. Please reach out to our customer service manager, Claudia Soto, at csoto@parksautogroup.com

December 25, 2023

The waiting area was very nice. The workers were friendly and helpful in keeping me updated on the timeline of my service. More

by bmazzola7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 25, 2023

Excellent service on 2023 Dodge Ram 3500. Nick and everyone there was awesome. I Will continue to go back. More

by shedmove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

All of us here at Lake Norman Chrysler Dodge Jeep Ram appreciate your positive feedback. Thank you for your business and we look forward to working with you in the future!

December 24, 2023

I was very impressed with the good level of service and the friendly staff here. More

by lope_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reid, Juwan Clark
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave an excellent rating. We can’t wait to have you back at Lake Norman Chrysler Dodge Jeep Ram!

December 24, 2023

Chuck has always gone the extra mile to offer great service. Chuck went to the parts department and personally found a part they said was not there. More

by wheelexpert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 23, 2023

The new facilities are great and makes waiting for services more enjoyable. Would highly recommend! More

by wjp1290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

December 23, 2023

Ask for Josh in service department he did an amazing job getting us through the holidays while our car was in the shop being worked on. He is very professional and will do anything he can to make the inconv More

by MSHAVER7718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Dec 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

All of us here at Lake Norman Chrysler Dodge Jeep Ram appreciate your positive feedback. Thank you for your business and we look forward to working with you in the future!

December 23, 2023

Very professional, quick, and affordable service. On top of that, everyone was super helpful and friendly. More

by dion.roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 23, 2023

My advisor was timely, thorough, and polite. I’ll return. Thanks. I I I I i More

by Terry
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! Thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 23, 2023

Nice facility. Friendly staff. Good cell reception. Lacked common parts I’ll have to reschedule another visit. More

by donrjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things. Your business is very much appreciated!

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