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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

Overview
Employees
Reviews
Vehicles
4.6
4,834 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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20320 Chartown DR

Cornelius, NC

28031

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Showing 4,834 reviews

April 22, 2024

Lake Norman Dodge has always been extremely efficient. This time was no exception. The only thing I can say is $79.00 air filter replacement for a $20.00 filter is a bit over the top. More

by roberthwhaleyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Maw
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Apr 25, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (704) 896-3800 so we can work with you to make this right.

April 19, 2024

Joshua was extremely knowledgeable and helpful. I would recommend this dealership for any Jeep service. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua - 5 stars
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Apr 21, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Beth, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Thanks for the recommendation, and have an amazing day!

April 17, 2024

Maggie is the best in helping you and understanding YOUR NEEDS. Go by and ask for MAGGIE you won’t be disappointed. More

by Rmgjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

April 16, 2024

Took my Jeep in to repair an oil leak. The repair was effective, but pretty slow. My vehicle was in the shop from Tuesday thru Friday. The primary reason for my low rating is the total More

by KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dane Sonnenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Km, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Unfortunately, we were unable to find you in our system with the information provided. We would like the opportunity to find out how we can better assist you. If you are willing, please contact our customer relations manager Claudia Soto at (704) 896-3811 or csoto@parksautogroup.com

April 16, 2024

This last visit was good. The new service center appears to be on the ball!! More

by donna3267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

April 15, 2024

Excellent service for our Jeep Wranger at Lake Norman Jeep! David kept me fully informed of our vehicle service, and the work was performed efficiently. I recommend their service to any local Jeep owne More

by dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
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Apr 16, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Dale, thank you for sharing your positive experience!

April 15, 2024

Good people, good service, only snag was the wrong cv axle was replaced and had to wait an extra few days to get the right one in More

by Evan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Evan, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2024

Dropped off mine Jeep Gladiator for service which that part went will but never got a Text when it was complete I called them, they normally text or call when there are questions or ready to pick up. More

by gregcharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who it was
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Apr 16, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (704) 896-3800.

April 09, 2024

Big thanks to Morgan for all her help she really help me through a lot with getting a car🩷 More

by johnnajaalford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Jones
Other Employees : Morgan
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Apr 11, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 07, 2024

The staff was very welcoming and professional. I had a great experience and the service was outstanding. More

by antez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Antez, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you have any further questions, please give us a call. We're always happy to help!

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