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Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
4,826 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,826 reviews
April 27, 2024
An amazing team! I was traveling with my family when we had issues with the DEF system. With only 50 miles remaining before shutdown we visited this location. The ser I was traveling with my family when we had issues with the DEF system. With only 50 miles remaining before shutdown we visited this location. The service team had us back on the road in less than 2 hours. I can’t say thank you enough! More
by WolfpackClark7
Employees Worked With
April 26, 2024
Helpful and correspondent. Answered any questions I had, and walked me through the purchase process. Answered any questions I had, and walked me through the purchase process. More
by erikcargo43
April 22, 2024
Lake Norman Dodge has always been extremely efficient. This time was no exception. The only thing I can say is $79.00 air filter replacement for a $20.00 filter is a bit over the top. This time was no exception. The only thing I can say is $79.00 air filter replacement for a $20.00 filter is a bit over the top. More
by roberthwhaleyiii
Employees Worked With
Andrew Maw
April 17, 2024
Maggie is the best in helping you and understanding YOUR NEEDS. Go by and ask for MAGGIE you won’t be disappointed. NEEDS. Go by and ask for MAGGIE you won’t be disappointed. More
by Rmgjones
Employees Worked With
April 16, 2024
Took my Jeep in to repair an oil leak. The repair was effective, but pretty slow. My vehicle was in the shop from Tuesday thru Friday. The primary reason for my low rating is the total The repair was effective, but pretty slow. My vehicle was in the shop from Tuesday thru Friday. The primary reason for my low rating is the total lack of communication. I got zero communication that I didn't start. Meaning that, from Tuesday to Friday, I never heard from anyone at the dealership unless I reached out first. More
by KM
Employees Worked With
April 16, 2024
This last visit was good. The new service center appears to be on the ball!! The new service center appears to be on the ball!! More
by donna3267
Employees Worked With
April 15, 2024
Excellent service for our Jeep Wranger at Lake Norman Jeep! David kept me fully informed of our vehicle service, and the work was performed efficiently. I recommend their service to any local Jeep owne Jeep! David kept me fully informed of our vehicle service, and the work was performed efficiently. I recommend their service to any local Jeep owner! More
by dale
Employees Worked With
David Gonzalez
April 15, 2024
Good people, good service, only snag was the wrong cv axle was replaced and had to wait an extra few days to get the right one in axle was replaced and had to wait an extra few days to get the right one in More
by Evan G
April 14, 2024
Dropped off mine Jeep Gladiator for service which that part went will but never got a Text when it was complete I called them, they normally text or call when there are questions or ready to pick up. part went will but never got a Text when it was complete I called them, they normally text or call when there are questions or ready to pick up. More
by gregcharles
