Lake Norman Chrysler Dodge Jeep Ram

Awesome group of people awesome customer service specially with my sales person, Margaret and the finance manager Chris so thank you for making a fine experience enjoyable specially with my sales person, Margaret and the finance manager Chris so thank you for making a fine experience enjoyable More

i had a very nice and easy purchase i did not feel pressured in buying a vehicle pressured in buying a vehicle More

Amazing service and on time. Thanks to rishawn robinson for making everything easy. Great service and keeping me updated with my vehicle. Thanks to rishawn robinson for making everything easy. Great service and keeping me updated with my vehicle. More

I have been coming here for years and it’s always great and friendly customer service. Thank you! and friendly customer service. Thank you! More

We drove 2 1/2 hours to this dealership. Everyone was easy to work with. We had a great experience. Everyone was easy to work with. We had a great experience. More

I love the customer service an they were very professional it was definitely a great experience an I appreciate everyone that played a part in helping me get this vehicle. professional it was definitely a great experience an I appreciate everyone that played a part in helping me get this vehicle. More

My wife and I have bought 6 vehicles awesome experience the best of best yeah the best of best yeah More

These guys are friendly and willing to go the extra mile to help out. Everyone is met here were great. My sales associate Sam Maria was awesome!!!!! Couldn't have been any better!! to help out. Everyone is met here were great. My sales associate Sam Maria was awesome!!!!! Couldn't have been any better!! More

BAD SERVICE EXPERIENCE. ..I BROUGHT MY RAM TRUCK IN ON AUG 26TH, BECAUSE MY CHECK ENGINE LIGHT WAS ON, COMPUTER SAID SERVICE ELECTRONIC STABILITY CONTROL, AFTER WAITING 5HRS, ..I BROUGHT MY RAM TRUCK IN ON AUG 26TH, BECAUSE MY CHECK ENGINE LIGHT WAS ON, COMPUTER SAID SERVICE ELECTRONIC STABILITY CONTROL, AFTER WAITING 5HRS, I WENT HOME IN AN UBER, WAS CONTACTED LATER TO SAY I NEEDED A PART (ELEC PUMP) IT WOULD ARRIVED THE NEXT DAY, AFTER INSTALLING THE NEW PART THE CHECK ENGINE LIGHT AND CODES WAS STILL THERE, I SAID TO THEM MAYBE YOUR TECH MISDIAGNOSED MY VEHICLE, THE TOLD THEY HAD TO REACH TO CHRYSLER NOW TO TROUBLESHOOT, THAT TOOK ALL DAY WED,THURS, AND FRIDAY. I WENT THERE FRIDAY AFTERNOON TO RETRIEVED STUFF FROM MY TRUCK, WHICH BY THE WAY WAS OUTSIDE PARKED IN THE LOT, ENGINE COLD WHICH MEANS IT WAS NOT BEING WORKED ON AS I WAS TOLD. I ASKED FOR LOANER ALL WEEK AND I WAS TOLD NO THAT I HAD TO RENT A VEHICLE. I TRIED SPEAKING TO THE SERVICE MANAGER ON FRIDAY (WILLIAM DEMARS) NO MANAGER SKILLS, NO PEOPLE SKILLS, NO COMPASSION AT ALL. HE SPOKE DOWN TO ME AND JUST GAVE ME A BLANK STARE WHEN I RESPONDED BACK. NOW ITS LABOR DAY WEEKEND WITHOUT MY TRUCK AND THERE SEEMS TO BE NO RUSH ON THEIR PART, I GOT MY TRUCK BACK ON SEPT 2ND A WEEK LATER AND NO REAL APOLOGY FROM NO MANAGEMENT OR ANYONE OTHER THAN JACOB PRESTON, WHO TRYING TO HELP ME OR EXPEDITE THE BEST HE COULD...I PURCHASED MY TRUCK FROM HERE AND THIS WAS THE SECOND TIME THIS MONTH MY TRUCK WAS IN SERVICE. LKN DODGE HAS TO DO BETTER IF YOU WANT TO KEEP ME AS A CUSTOMER.......... More