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2,032 Reviews of Lake Ford - Service Center
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February 06, 2021
Warning careful Submits wrong warranty claim info. Manager refuses to resubmit correct claim and lies about reasons. Paid 600 when it should’ve been covered. Manager refuses to resubmit correct claim and lies about reasons. Paid 600 when it should’ve been covered. More
by arussocordova
February 05, 2021
Everyone was following Covid guidelines which right away made me feel safe. I was in and out in less than 30 minutes. I was surprised by the cost. I thought it would be less. made me feel safe. I was in and out in less than 30 minutes. I was surprised by the cost. I thought it would be less. More
by janetmccarthy81
Verified CustomerFebruary 03, 2021
I think the service was great for a variety of reasons one because they were timely in accommodating me and very honest. Thank you much one because they were timely in accommodating me and very honest. Thank you much More
by Camila.andersonfernandez
Employees Worked With
February 02, 2021
The collision people were very professional and welcoming; they made it much easier because they dealt with USAA directly. The bodywork was perfect ( I was rear-ended by a run-away driver) and my welcoming; they made it much easier because they dealt with USAA directly. The bodywork was perfect ( I was rear-ended by a run-away driver) and my good truck runs as well as ever! I can highly recommend Lake Ford! We also lease from Lake--and I am very satisfied with the service there. More
by Miriam Ben-Shalom
February 02, 2021
Nice job. Thanks for the loaner. Repair took a little longer than I expected but it was explained well and I understand. My car came back washed and clean. longer than I expected but it was explained well and I understand. My car came back washed and clean. More
by jim-redmond
Employees Worked With
Caleb Repinski
February 02, 2021
Awesome truck....Thanks for service .I like this car.This pick up is a very good option has everything. Nice people and very good service . pick up is a very good option has everything. Nice people and very good service . More
by sawnayhtoo888
February 02, 2021
Service is quick and efficient all the staff is friendly and cordial The expedition is the best vehicle we have ever owned and we receive a lot of compliments and cordial The expedition is the best vehicle we have ever owned and we receive a lot of compliments More
by fredtice
February 02, 2021
I had a bad experience with my last service that I scheduled with lake Ford. Jessie called me about my latest review and was very friendly and explained what she thought happened and that she would ta scheduled with lake Ford. Jessie called me about my latest review and was very friendly and explained what she thought happened and that she would take care of anything that I was misinformed of. They gave me a complimentary oil change for my inconvenience. I would recommend this dealership as most other dealerships do not respond well to bad service reviews. More
by ffbalding
Employees Worked With
January 30, 2021
Great associates, always polite I’ve been to this location twice both times I was welcomed with respect. Love the free water and coffee. I highly recommend this dealership. location twice both times I was welcomed with respect. Love the free water and coffee. I highly recommend this dealership. More
by benny.crawford
Employees Worked With
January 29, 2021
it was my first time And they were very professional and Welcoming people, I liked it Super nice and clean And everybody wear a mask great job people .. thanks Welcoming people, I liked it Super nice and clean And everybody wear a mask great job people .. thanks More
by aldabagh42
Employees Worked With
Caleb Repinski
