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2,032 Reviews of Lake Ford - Service Center
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Verified Customer
April 08, 2022
Great service from every aspect. I have used this dealership for over 17 years. The service writers are dependable and trustworthy. Better yet, the technicians behind them get the I have used this dealership for over 17 years. The service writers are dependable and trustworthy. Better yet, the technicians behind them get the job done correctly from the start. More
by babcockspring
Employees Worked With
Caleb Repinski
April 07, 2022
Good work, always professional, vehicle is perfect condition! Always a pleasure! Would refer friends and family! condition! Always a pleasure! Would refer friends and family! More
by krusso414
April 07, 2022
Consistently excellent. Indoor dropoff and met by maintenance associate. Comfortable waiting area. Work done on time. All work performed is reviewed. Indoor dropoff and met by maintenance associate. Comfortable waiting area. Work done on time. All work performed is reviewed. More
by Bill L
Employees Worked With
Craig Prochaska
April 07, 2022
Never received list of work done or receipt for the payment. I was told it will be emailed to me. Still do not have it. I was told when I dropped vehicle off that service advisor will call ma by mid payment. I was told it will be emailed to me. Still do not have it. I was told when I dropped vehicle off that service advisor will call ma by mid day when I can come and pick up the truck. By 1:00pm no one called. When I followed up I was told they did not even start working on it. Truck wa there for oil change. I told them that I need the truck and if they cannot get it done by 5:00pm to not bother doing anything to it that I was going to pick it up and take it elsewhere. I received call at 4:55 telling me that it was done. Communication and commitment to service is not what I expected. I also had some collision damage repaired by Lake Ford that required three trips to get it done properly and 2+weeks to get something that they originally quoted me 3 days More
by Don Miletich
Employees Worked With
Angelo Gagliano
April 07, 2022
Always polite and easy to deal with. Was a bit miffed however when I was told the previous visit that I needed rear brakes and on my most recent visit was told they are OK! Not sure if t Was a bit miffed however when I was told the previous visit that I needed rear brakes and on my most recent visit was told they are OK! Not sure if they magically got better on their own or not?? More
by paul
April 07, 2022
They always take the time to listen too conserns and respond effectively all while being dedicated to solving all matters related to your vehicle respond effectively all while being dedicated to solving all matters related to your vehicle More
by floresserolf2011
Employees Worked With
Other Employees :
Craig Prochaska, Santiago Anaya, Daniel Garcia
April 07, 2022
every one very helpful explain stuff to me order parts fix it pretty fast been there alot they check car out good every thing fix it pretty fast been there alot they check car out good every thing More
by boxerblue 123
Employees Worked With
Other Employees :
Brad Ory, Craig Prochaska, AJ Chandler
