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Lake Ford
Milwaukee, WI
4,222 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,222 reviews
April 18, 2022
Very attentive to customers needs and timeline. . I have been buying vehicles and getting service for over 15 years and work has always been very good. . I have been buying vehicles and getting service for over 15 years and work has always been very good. More
by tdsmith4980
Verified Customer
April 16, 2022
Lake ford is a awesome dealership, bought numerous vehicles from them and every time it’s a flawless procedure. Everyone is extremely nice and the dealership is super clean. vehicles from them and every time it’s a flawless procedure. Everyone is extremely nice and the dealership is super clean. More
by k.a.ziolkowski1967
April 16, 2022
Alec was patient with me and my wife found problems with Jeep unlimited was taken care of right away we came back and purchased 2018 Jeep Sahara unlimited!! Friendly dealership! Jeep unlimited was taken care of right away we came back and purchased 2018 Jeep Sahara unlimited!! Friendly dealership! More
by davewalesa
April 15, 2022
Choosing Lake Ford and working with Brandon Burazin to help with my new 2022 F-150 build and purchase is a decision I will never regret! Along with Dan Baumann and Daniel Garcia, all three gentlemen were help with my new 2022 F-150 build and purchase is a decision I will never regret! Along with Dan Baumann and Daniel Garcia, all three gentlemen were consistently professional, respectful and, what meant the most to me, very kind! Truly grateful JB More
by jobackx1
April 14, 2022
Poor communication and poor inspection of work. I dropped my vehicle off Tuesday (3/22), and estimated completion was that week Friday (3/25). I didn’t hear anything so checked in Monday (3/28), I dropped my vehicle off Tuesday (3/22), and estimated completion was that week Friday (3/25). I didn’t hear anything so checked in Monday (3/28), received an update, and the new completion date was Friday (4/1). Again, I didn’t hear anything and then got confirmation it was done Monday (4/4). Picking up the vehicle, there was a new check engine light on with no notes from the tech and no communication to me. The service employee was polite and recommended they keep the car, but couldn’t offer me a temporary vehicle to get home so unhappy that I needed to find a ride after a mix-up. After the CEL work was complete, I picked up the vehicle. While driving and about to get on the freeway, the wind caught my hood popped it up because it wasn’t properly latched. With those two events, I can’t help but question the quality of work on the $3k+ of repairs on my vehicle. More
by nwesterdahl
Employees Worked With
Brian Teitelbaum
April 13, 2022
Insurance is the best dealership I’ve ever dealt with. They’re honest, efficient, and client friendly. I can’t say enough about their service department. They’re honest, efficient, and client friendly. I can’t say enough about their service department. More
by shoch
Employees Worked With
Other Employees :
Nick Sigel, Craig Prochaska, J.J. Pucel, Jack Messenger, Brian Teitelbaum
April 13, 2022
The dealership had my car for 2 weeks and tried to return it to me the first day I brought it, after they programmed the computer. I ended up going back to the dealership to prove my vehicle was still making it to me the first day I brought it, after they programmed the computer. I ended up going back to the dealership to prove my vehicle was still making the same horrendous rattling sound upon starting it up on their lot. They agreed to keep it and stated they were waiting on Ford to approve the next step of warranty work. They got me a service loaner after we had our verbal dispute which I appreciated. I picked up my vehicle 2 weeks later after I was notified it was completed, this past Monday. The vehicle is still making the same cam phaser rattling sound. I don’t understand how they could send me home with it and state everything is fixed. The vehicle didn’t sound like this when I purchased it. It shouldn’t sound like this now. I have been given no explanation for the continued rattling sound on start up. If this is a different problem, why wasn’t it addressed and fixed? Shouldn’t this have been explained to me before I drove it off the lot? I am confused and frustrated with this vehicle and this dealership. I don’t have confidence in this dealership’s ability to provide quality service, or repair my vehicle. More
by jsean0286
