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Lake Ford
Milwaukee, WI
4,217 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,218 reviews
Verified Customer
October 21, 2022
The whole process was seamless and I couldn’t have asked for a better dealership! Brandyn was AMAZING and made every step easy. He explained everything perfectly and I was in and out in no time! I am defini for a better dealership! Brandyn was AMAZING and made every step easy. He explained everything perfectly and I was in and out in no time! I am definitely recommending this dealership and sales rep to all my family and friends! Thank you again for making my new car dreams come true. More
by stephanie.roberts721
October 20, 2022
This was the best and easiest new car buying experience I have ever had. Very patient and knowledgeable. Cant thank this team enough. have ever had. Very patient and knowledgeable. Cant thank this team enough. More
by bcellingson
October 19, 2022
We found Lake Ford through the Costco auto program. Alec was super quick to contact us. He was also extremely friendly and helpful, making sure all of our questions and requests were addressed. Alec was super quick to contact us. He was also extremely friendly and helpful, making sure all of our questions and requests were addressed. More
by sarahsullivan369
October 18, 2022
My salesman was so helpful,caring to my needs and met all the expectations of his knowledge of the vehicle I was interested in. I was very impressed of the dealership very well put together and decorations w the expectations of his knowledge of the vehicle I was interested in. I was very impressed of the dealership very well put together and decorations was on point. Overall everyone was very pleasant. More
by brenda69rose85
October 18, 2022
Easy to schedule, offered shuttle service to/from my home. Honest and up front in pricing, transparent throughout process. Accepted my shipment of tires I bought online without hassle home. Honest and up front in pricing, transparent throughout process. Accepted my shipment of tires I bought online without hassle More
by Allison883
Employees Worked With
Shuttle driver - not sure of name, Craig Prochaska
October 17, 2022
The professional response and the respect that is shown as soon as you walk through the doors is 2nd to none! I will definitely be back! You all can thank your service department (Craig) when I come back t as soon as you walk through the doors is 2nd to none! I will definitely be back! You all can thank your service department (Craig) when I come back to buy a car! I never had such a good report to offer any dealership till now! I’m glad I listened to Frey auto when he recommended going to Lake Ford for my service! More
by Swarda1
Employees Worked With
Craig Prochaska
October 17, 2022
Bought a used explorer. After a couple of days heard a clunk in front end. Went to Phoenix for 9 days. Upon returning set a up a time to have the blue advantage warranty After a couple of days heard a clunk in front end. Went to Phoenix for 9 days. Upon returning set a up a time to have the blue advantage warranty taken care of. Took three trips from Caledonia to get it serviced. Still charged me a hundred dollar deductible to what appears was an existing condition. More
by John
Employees Worked With
Brian Teitelbaum
October 17, 2022
Great sales and finance service! !! They made the transaction of buying a vehicle from out of state easy and we’re very friendly and would recommend them to anyone looking for a vehic !! They made the transaction of buying a vehicle from out of state easy and we’re very friendly and would recommend them to anyone looking for a vehicle! More
by ericsworrell
October 17, 2022
Car delivered in the time promised and the charges were as expected no issues at all as expected no issues at all More
by carlwickman
Employees Worked With
