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Lake Ford

Milwaukee, WI

4.4
4,011 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,011 reviews

March 10, 2023

Arrived prior to my service appointment. Brian, the service advisor was waiting and greeted me on arrival. They had me in and out in an acceptable time as I waited for the vehicle. More

by Rick
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
March 10, 2023

Santiago was very responsive and respectful to what I wanted and how much I was willing to pay for it. More

by ahawley17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Anaya, Daniel Garcia
March 09, 2023

Outstanding! From the CSR named Jim to the mechanic (tech) to the person who washed my truck! More

by sczarnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic, car washer, Jim Stabl
March 09, 2023

Vehicle was finished and ready to go. Checking out process was very simple using Ford Pass points. More

by christopherzimmermann84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
March 09, 2023

I have been taking my vehicles there for many years. Never had an issue that wasn't resolved. Jessie has never steered me wrong. Aplause to the entire staff. More

by keymarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

Thank you so much for the help in getting my Bronco Sport! You all have been a joy to work with and I love my new car!! More

by valerie.clark
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Garcia, Jieana Harb
March 09, 2023

In general, a very good experience. My rating would be higher but for two issues: the 3-yr-old CPO vehicle was missing its owners manual (minor), and the tires were represented as non-o More

by jimmyp5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jieana Harb
March 08, 2023

Santiago was awesome and very helpful. You service department in the other hand was slow and lacked pride in their work. I was very disappointed with the hour extra I had to stay after the More

by Marc_ciske
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Baumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Anaya, Daniel Garcia, Jieana Harb
March 08, 2023

The Lake Ford Team is always awesome to work with. I am a returning buyer & plan to be back again once our lease is up! More

by Devin1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Anaya, Daniel Garcia
March 08, 2023

No pressure from Alec or the rest of the team. Upfront about the process and very knowledgeable about the truck. Great experience overall, highly recommend. More

by scottnickp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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