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Lake Ford

Milwaukee, WI

4.5
4,412 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,412 reviews

July 01, 2025

Excelente service the advisor very polite and helpful the work well done I am delighted More

by Jimmytran251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

They tried to charge me for maintenance covered under my warranty but Lucas Sorensen fixed the issue and was a great help. Lucas has been the most knowledgeable and helpful person in the dealership and will More

by Sindlerx
Recommend Dealer
Yes
Employees Worked With
Anthony Proano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Proano
June 30, 2025

They service on my Ford f150 was terrible they didn't wash the car. They broke my front grill which is ridiculous. They left my front hood open luckily when I was driving on the highway I noticed it was More

by Jaswinder 7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Lake Ford responded

We’re very sorry to hear about your experience and want to sincerely apologize for the concerns you’ve raised. This is not the standard of service we aim to deliver, and we take your feedback seriously. We were not aware of these issues prior to your review, had we known, we absolutely would have taken immediate steps to make things right. Our team has attempted to reach out to discuss a resolution, and we would truly appreciate the opportunity to speak with you directly. Please contact our service manager at your earliest convenience at 414-281-6100, and we’ll do everything we can to address your concerns.

June 27, 2025

Thank you Luis Hernandez for last minute appts for both oil change and the next day for brake job. Thank you Michael B for kind service when picking my car up. I will continue to use Lake Ford for any futu More

by Sandy M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael B
June 26, 2025

Very professional, and clear communication during the whole process. Excellent work done by the body shop, and paint More

by Davidloper86
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Edwards
June 26, 2025

did a good job lucas sorensen was very helpful i think lake ford should give him a raise. More

by DSMIKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Prompt, comfortable business center, great work Free beverages while waiting and nice car wash as well. More

by Vogeldante
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Edwards
June 25, 2025

Very friendly, professional, helpful, patient,respectful i felt I like I was surrounded by friends. More

by Agatakluba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alivia Diaz
June 23, 2025

I work for a local dealership. I was treated very well and was helped to review recall and got it fixed asap More

by billthorton23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Proano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Enjoyed my experience at Lake Ford. Did a great job taking me through the car and effortless process to setting up the lease. More

by jkerschen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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