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Lake Ford
Milwaukee, WI
3,973 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,973 reviews
July 10, 2023
An unintended disclosure oversight during the negotiation process threatened to trash my buying experience, but the dealership stepped up and rectified the situation to set things right. Kudos to Lake Ford s process threatened to trash my buying experience, but the dealership stepped up and rectified the situation to set things right. Kudos to Lake Ford senior management for having the integrity to readily admit a mistake (a rarity in today's auto sales industry) and do whatever was necessary to ensure my 100% satisfaction with my purchase. More
by rgk
Helpful July 09, 2023
Micha and Jessica are excellent to work with and have been doing so since I purchased in 2016. been doing so since I purchased in 2016. More
by CC
Verified CustomerJuly 07, 2023
They missed the lug nuts swelling, didn't seem to want to do my brakes when I asked. Told me the issue was fixed but wasn't. Lugs could not be removed with 100+ lbs of force and caused me to break 2 tire iro do my brakes when I asked. Told me the issue was fixed but wasn't. Lugs could not be removed with 100+ lbs of force and caused me to break 2 tire irons. I asked them to take them off by hand but did so with their impact wrench and told me there was nothing wrong. They did however replace the lugs in lieu of tire irons breaking. Though couldn't tell me the brand and said they'd follow up the next day with info but never got a call back. Not sure I'll trust taking my car back as I've wasted far too much of my time dealing with this oversight/ mistake. More
by jonathon.haak
July 06, 2023
The customer service is good they try to help me yesterday But the salesman was not helpful he just trying to make the deal done without think about his customer he can trick you just to finish th yesterday But the salesman was not helpful he just trying to make the deal done without think about his customer he can trick you just to finish the deal after I purchase the truck just to give me the key I took the car wasn’t clean and smell cigarettes come from air condition and then when I asked him why he didn’t give me details for the car he said oh OK do you want to me clean it for you? He told me that 10 second before I leave I call him two times after to ask for copy from insurance cover for me at registration or bill of sales. He said they will answer you back and he didn’t. I called him three times after he didn’t answer and he didn’t call me back. That’s why I went yesterday to the dealership finish my all my stuff and of course without details but the customer service was helpful yesterday which is a good point . Today they called me the customer service I think they didn’t like the my review so they canceled the order for the broken seat and the agent told me it’s cost 1370$ to get a new one and we can’t do it it’s weird because I have warranty for the car and they told me anything they are responsible But I think they doesn’t care about the company name or reputation for their Dealership More
by samir_helal78
Employees Worked With
Daniel Garcia, Edwin Silva
July 03, 2023
Working with Alec is what made the whole experience great. He helped us stay on budget, answered any questions, and called us when he heard someone else was coming to see the car so we could put it on great. He helped us stay on budget, answered any questions, and called us when he heard someone else was coming to see the car so we could put it on hold for my husband to get to see it. Daniel processed all paperwork fast! More
by DANDJKLEIN
July 02, 2023
Great dealership. Absolutely the best in Milwaukee. Doing business with them for many years. Thank you guys Absolutely the best in Milwaukee. Doing business with them for many years. Thank you guys More
by Hussein
Employees Worked With
Other Employees :
Craig Prochaska
June 30, 2023
Santiago Anaya was a tremendous help to us in the lease process. The switch from one vehicle to a new one was done with great care. Thank you! process. The switch from one vehicle to a new one was done with great care. Thank you! More
by tpeters2
